Hardware
Software
Operating Systems
Customer Satifaction
?
100
What cools down the processor?
What is the heat sink
100
What allows the user to interact with different functions on a screen by clicking on them?
What is a user interface
100
What OS is part of Unix
What is Linux
100
What is someone that works in the back and only fixes computers?
What is a bench technician
100
What is it called when RAM is used in to different channels
What is dual channel
200
What cable was replaced by the SATA cable
What is the IDE cable
200
What three ways can you load software onto a computer
What is CD, Flash drive, and download
200
What is the typically company that has their operating system run for different games
What is Microsoft
200
What sheet of paper is used to release blame from the technician when working on a product
What is a release form
200
What substance is applied to the top of the processor to help cool it
What is thermal paste
300
What type of fan creates air flow inside of the case
What is a case fan
300
What type of software battles different viruses on a computer
What is anti-virus software
300
What operating system within the last three years was considered a failure by microsoft
What is windows 8.0
300
What technician answers most phone calls relating to products or work done on the customers products
What is help desk technician
300
What are the two different types of cases
What is desktop and tower
400
What does 1150 or 1155 mean for a processor
What is the pin set
400
What does GUI stand for
What is Graphic User Interface
400
What type of Operating system is Linux
What is open source
400
What is needed to be given to the customer after the service has been preformed
What is a receipt
400
What is the power supplies main job
What is changing AC current to DC current
500
What part on the case keeps the ports in place
What is the I/O shield
500
What is it called when you are allowed to copy change or use software without facing trouble
What is copyleft
500
What is the newest operating system for Mac to come out
What is Yosemite
500
What type of technician comes to homes or business to fix products
What is service or onsite technician
500
What is the process called when speeding up the processor
What is overclocking
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