Tech Terms
Receiving information from another computer over a network and saving it on your own hard drive
What is download?
The team you contact if you experience issues with your workstation or VPN
What is the Helpdesk?
The part of the computer that stores all your programs and files
What is a hard drive?
What is a firewall?
A website usually maintained by an individual with regular entries
What is a blog?
A piece of computer hardware historically used to store data, composed of a thin and flexible magnetic disk sealed in a square plastic carrier
What is a floppy disk?
The frequency with which you should restart your computer to improve performance and reliability
What is every morning?
The intersection between a row and a column in a spreadsheet
What is a cell in excel?
A program used to ensure only authorized employees are given ability to access certain applications or information
What is Logical Access Management, or LAM?
The two most popular software programming languages
What are Python and Java?
A software or program designed for a specific purpose or function, such as word processing or trading
What is an application?
The extension for the New York Help Desk
What is x5900?
Software that makes source code available for anyone to copy and use, that is free to download, copy and distribute
What is open source?
An e-mail that appears to come from a legitimate source but attempts to collect personal information from unsuspecting users
What is phishing?
The number two rated search engine, after Google
A form of computer memory that can be read and changed in any order, typically used to store working data and machine code
What is Random Access Memory, or RAM?
The amount of time your VPN remains connected without logging out
What is 16 hours?
The part of the computer that oversees all operations and calculations
What is the Central Processing Unit, or CPU?
The CIA employee who hacked and leaked sensitive information on the NSA server related to its global surveillance program
Who is Edward Snowden?
The protocol used to transfer data over the web
What is HTTP?
What is bandwith?
The site you submit a ticket to open a request for technology services
What is Scotia Service Now?
Programs designed to damage or do other unwanted actions on a computer
What is malware?
The highest classification of data that must be encrypted both at rest and in transit
What is Registered Confidential?
The year the World Wide Web was invented
What is 1989?