Have you gone to account.tctc.edu?
Typically given as the initial password for every student's account, it contains eleven characters and a capital T.
What is a T number?
After an update, your computer will typically need to do this.
What is a reboot?
A virtual notebook created by Microsoft that many users request to have installed on their devices.
What is OneNote?
These are predesigned to fit with recurring problems that users report.
What are forms?
A dinosaur may appear when using Chrome and receiving this error message.
What is no internet connection?
At least ten characters long but no more than sixteen. Must contain at least one capital letter, one number, and one special character.
What are the password requirements?
You may need a ladder to reach the cables plugged into this device, found in most classrooms.
What is a projector?
This service allows a user to connect to a company's network when working from a different location.
What is a VPN?
A set of numbers used to label tickets.
What are Incident IDs?
A Session Timed Out error message can be resolved by doing this.
What is clearing browsing data?
You receive this error when attempting to login using the incorrect credentials several times.
What is a locked account?
This device allows you to connect a laptop and then display it onto multiple monitors.
What is a docking station?
An application used to store lists of student's names, IDs, and more sensitive information.
What is Banner?
Assigns tickets so that they are sent directly to a specific person or group.
What is a workflow?
For security reasons, we require additional information to verify your account is an error message relating to this setting for a users account.
What is MFA?
You receive this error when trying to change your password to one that does not meet all of the requirements.
What is password change failed?
A small board on the wall of a classroom that allows an instructor to switch sources between PC, Laptop, and Air Media.
What is a Crestron Panel?
This allows a user to remotely connect to a virtual computer housed at another location.
What is a VDI?
Laptops, Monitors, and Docking Stations are examples of this.
What is an asset?
The operation timed out or failed. Please try again or contact the administrator is an error that can be received using this application.
What is Cisco Finesse?
Clicking Show Details and then proceeding to the site anyway is how to get around this error message.
What is this connection is not private?
When removing the bottom cover of a laptop, you will want to avoid this or it may damage the screws.
What is stripping?
After changing your password, you will want to sign out of this program and then back in for it to properly sync with Cisco Finesse.
What is Cisco Jabber?
A calculated time that is assigned to each ticket, providing a date when the ticket should be resolved by.
What is SLA?
To resolve this error, you must press the F1 to retry to reboot.
What is a TPM error?