Expect Excellence
Quality Questions
Freezer Teasers
Supplies and KPIs
Turkey Trivia
100

This meeting is held on the last Tuesday of each month and focuses on employee satisfaction.

Employee Engagement Meeting

100

This action must be completed before a DCT could complete a competency assessment in the screening area.

Moderate Complexity

100

This room acts as a buffer between room temperature and the freezer environment.

Anteroom
100

This monthly action tells us how many of each supply is present in the center.

Monthly Inventory Count
100

This city ends its Thanksgiving Parade by giving Santa Claus a key to the city.

Detroit, MI

200

The expected time frame for returning a PCS machine to service.

10 days.

200

This document confirms that a donor has sufficient information and understanding before making decisions about participating in the donation process.

Informed Consent

200

The site and documentation used when moving product from an out of service freezer to one that is in-service.

iSupport Freezer Transfer Log

200

This metric compares plasma targets vs. actual plasma liters collected.

% Yield

200

This NFL Team has played on Thanksgiving Day every year since 1934 (except WW2).

Detroit Lions

300

Staff observations are stored in this location, as Safety Culture is not approved for saving production records.

Center Shared Drive

300

A return donor is a CDCS match, this needs to be reviewed to determine if the donor is being truthful about external donations.

Questionnaire

300

There is a power loss and temperature of both freezers is warming. There is no ETA for power restore.  I need to contact the ____________.

Dry Ice Vendor

300

In the event of production stoppage, this personnel is notified.

Field Team (ROM, RQM, FOSM)

300

The first Thanksgiving was celebrated in 1621 by the Wampanoag tribe and the Pilgrims in ________, __________.

Plymouth, Massachusetts

400

Following discontinuation of Donor Photos, the updated Donor Verification process includes asking Donors for their Name, Donor Number, and ______________.

Date of Birth.

400
This Jasper report is autogenerated when a RBC loss exception is applied without the RBC loss box being checked in the worksheet.

RBC_Collection_Exception_without_RBC_Loss_Checked

400

The number of EIR issues generated for each freezer to record the PM process.

Two

400

Updated goal for return donor throughput times.

60 minutes

400

When did Thanksgiving become an official holiday?

1879.

500

After failing a UKG exam twice, this action is taken with the employee to ensure they pass the exam on the next attempt.

TR covering missed questions.

500

The ___________ test is a blind test of provided samples by a third party vendor.

Proficiency

500

To determine if the freezer is cooling/warming one must compare the ___________ to the ____________.

Air Temperature (Honeywells) to the Liquid Temperature (Tutela)

500

A defective bottle containing plasma can only be shipped to this location.

Stericycle

500

The tradition of presenting a live turkey to the president and having him pardon it began in _______.

1947

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