Printing & File Mgmt
Carrol purchased a new printer and attached it to her workstation with a USB cable. The printer is powered on, but the computer does not recognize the printer. Which of the following should Carrol do next to be able to send print jobs to the printer?
A. Check for operating system updates
C. Connect the printer to the network instead of a USB cable
D. Install the latest printer driver
D. Install the latest printer driver
Which Windows tool shows currently running programs and can be used to end a process?
A. Task Manager
B. Services
C. Control Panel
D. Apps & features
A. Task Manager
A technician is checking a customer's wireless network performance and has determined it was using 802.11g. The technician's recommendation is for the customer to upgrade to 802.11ac. Which of the following is the BEST reason to upgrade?
A. Improved performance
B. More overlapping channels
C. Less attenuation
D. 802.11g uses older technology
A. Improved performance
Which of the following statements is true regarding a VPN?
A. With a VPN, other sites can use your IP address to determine your physical location.
B. A VPN masks a user's IP address in order to make their actions untraceable.
C. You can hide your browsing history from the VPN company.
D. Sometimes a VPN can increase your browsing speed.
B. A VPN masks a user's IP address in order to make their actions untraceable.
Which of the following commands is used to navigate to different folders in Command Prompt?
A. md
B. rd
C. dir
D. cd
D. cd
Which of the following terms describes the process of rearranging files on the hard drive so that the computer runs more efficiently?
A. Defragmentation
B. Task Manager
C. Program force-close
D. Safe Mode
A. Defragmentation
A network administrator wants to change the frequency of their wireless network to allow more channels that do not interfere with each other. Which of the following frequencies or protocols would accomplish this?
A. 2.4 GHz
B. 5 GHz
C. 802.11g
D. 802.11b
B. 5 GHz
Which of the following allows for access to the internet without either a Wi-Fi or a wired connection?
A. 2G
B. DSL
C. 1G
D. Mobile data
D. Mobile data
Which of the following operating systems require a file extension to execute a program?
A. Windows
B. Android
C. MAC OS
D. Linux
A. Windows
What is the name of the large background area of the Windows environment that holds icons for files, folders, and applications?
A. Window
B. Desktop
C. Home Screen
D. Background
B. Desktop
Which of the following is used on a wireless network to identify the network name?
A. SSID
B. MAC address
C. WEP key
D. WPA2 passphrase
A. SSID
You live in a rural area and don't have a nearby wired network to connect to. What could you use to connect to the Internet?
A. Satellite
B. Cable
C. Fiber optic
D. DSL
A. Satellite
Where would you go to cancel a print job?
A. Print Spooler
B. Print Manager
C. Print queue
D. Print driver
C. Print queue
What is the name of the narrow strip along the bottom of the Windows environment?
A. Navigation bar
B. Taskbar
C. Toolbar
D. Shortcuts menu
B. Taskbar
Which of the following is the best definition for a LAN?
A. An extension of a private network over a shared or public network, such as the Internet.
B. The interconnection of components, such as laptops, printers, keyboards, and other wireless devices within a personal range (typically 10 meters or less).
C. A network in a small geographic area, like in an office.
D. A network whose computers and servers are separated geographically but still connected.
C. A network in a small geographic area, like in an office.
Which of the following Internet technologies provides the FASTEST speeds?
A. Cellular
B. Cable
C. DSL
D. Fiber optic
D. Fiber optic
Janice installed a printer on her computer and shared it with Steve. Steve configured the printer on his computer and was able to print a test page. Later on that day, Steve attempts to print but gets an error that the printer is not responding.
Which of the following would be the MOST LIKELY reason for this?
A. Janice has turned off her computer
B. Incorrect printer driver
C. Steve is not connected to the network
D. Janice is not connected to the network
A. Janice has turned off her computer
You need to test a version of macOS but only have a Windows computer. What technology could you use?
B. Firmware/BIOS
C. Embedded OS
D. Virtualization
D. Virtualization
Multiple computers configured to be able to communicate and share information with each other form a ____________.
A. Network
B. Family
C. Group
D. Commune
A. Network
Kris recently subscribed to a cable Internet provider. Which of the following devices is needed to convert the signal received on the coax cable to data that can be understood by a computer?
A. Switch
B. Router
C. Modem
D. Server
C. Modem