Vocab
You type on it. It has letters and numbers
keyboard
What does "troubleshoot" mean? a) to buy new hardware b) to find the cause of a problem and fix it c) to delete a virus
b) to find the cause of a problem and fix it.
Introduce your partner: CARLOS / programador / 25 | A (model)
This is Carlos. He's a programmer and he's 25 years old.
This person writes code
programmer / developer
What does PC stand for?
Personal Computer
It's the screen of a computer
a monitor
What verb means to check and clean equipment regularly so it keeps working well?
maintain
Introduce your partner: ANA / diseñadora web / 32 / se le da bien dibujar
This is Ana. She's a web designer. She's 32 and she's good at drawing.
This person helps users with computer problems by phone or chat.
help desk technician
What does USB stand for?
Universal Serial Bus.
Programs you can use on your smartphone
Apps
What do we call a better part or a new version that makes your PC faster? Use it in a sentence.
An upgrade. (e.g. "I need a RAM upgrade.")
PEDRO / administrador de redes / 45 / su trabajo implica: gestionar la red de la compañóa / bueno en: solucionar problemas
This is Pedro. He's a network administrator and he's 45. His job involves managing the company network, and he's good at solving problems.
What is the sector of shops that sell to the public?
Retail.
What does WWW stand for?
World Wide Web
The box that contains the CPU, the motherboard and the hard drive.
The system Unit
In the factory, we ______ new computers with about 50 parts.
assemble
Presenta a tu compañera a un cliente extranjero. Laura tiene 28 años y trabaja para una cadena de hoteles del sur de la isla. Se encarga de atender las llamadas de los empleados cuando tienen problemas con el ordenador. Se le da muy bien explicar las cosas con paciencia.
This is Laura. She's 28 and she works for a hotel chain. She's a helpdesk technician, so she's responsible for answering calls from staff with computer problems. She's very good at explaining things patiently.
Who types information into a database all day?
A data entry operator.
What does CPU stand for?
Central Processing unit
A big, powerful computer that stores data and gives services to other computers in a network.
A server
A helpdesk technician finds and solves problems over the phone. One verb: they ______ problems.
troubleshoot
Estás en una feria tecnológica. Preséntate a un visitante: eres técnico o técnica de soporte, vas a las oficinas de los clientes a reparar equipos y se te da bien diagnosticar averías. Después pregúntale a qué se dedica.
Hi, I'm Marta. I'm a support technician. My job involves going to clients' offices and repairing computers, and I'm good at troubleshooting. What do you do? / What does your job involve?
What is the sector of hotels, restaurants and tourism?
hospitality
What does HTML stand for?
HyperText Markup Language.