ITS ALL RELATIVE
How many other companies do we currently have competitive intelligence on?
What is 800+
What R&R team personalizes gifts with mailers to have a positive relationship with dealers?
What is Marketing Communications
How many phone calls does the TAC handle in a typical day?
What is 2,500-3,000
The acronym AEX stands for what?
What is Attitude Effort Extra
What is the acronym for the four different effective communication profiles we should all be aware of when walking into a dealership and speaking with people in different departments?
What is DISC
74% of calls are resolved in at least 60 seconds. Also 80% of calls are resolved on the first call.
What is TAC
You can't move onto the executive summary step of the sales process until you have what?
What is Dealer Buy In
What are the two rules that were told during the challenger choreography section?
What is " it only matters what they say and what you show them".
What is "telling is not selling"
R&R started producing standard business and paper based accounting forms for Chevrolet dealers. What year did this begin?
What is 1927
The R&R team that creates utilization techniques that highlight strengths and weaknesses of our products. Also produces an executive summary.
What is ROI
There is an entire department that can help with testimonials and references from dealers about R&R products. What is their email adress?
What is references@reyrey.com
What were the four training expectations told to us on the first day?
What is own your learning. 5 minutes early is on time. Participate. Take notes