Keeping Tabs on You
Knowing Links, Off the Cuff
I just want to be seen!
It's all about the experience
The right tool for the job
100

An online hub for hotel partners to manage their property's content, rates, & reservations on Expedia.

What is Expedia Partner Central?

100

This Performance Quick Link is where hotels determine they want to compare themselves to with regards to performance. 

What is the Competitive Set?

100

Besides, relevancy, this score best determines a properties sort order online.

What is the Guest Experience Score?

100

The amount of days the Guest Experience score looks back when calculating a score.

What is the past 365 days?

100

These are discounts, or "deals", offered by the property to incentivize and reward particular buying behavior. They are set up via the Marketing tab in EPC.

What are promotions?

200

The tab where a revenue manager or GM would like to see their property's average sort order and/or revenue share online versus competing hotels.

What is Performance?

200

The Performance Quick Link is where a hotelier would see their hotel's average search and sort order online.

What is Visibility Performance?

200

Often a focus for revenue managers. This score examines your hotel's rate online versus other channels.

What is the Offer Strength?

200

Guest experience observations within this time period hold significant more weighting.

What is the past 90 days?

200

This tool boosts the organic sort order of your hotel in exchange for additional compensation. The hotel only pays when the guests stay.

What are Accelerators?

300

A tab where hotel staff can see all Expedia reservations present/past/future, communicate, and see reservation details

What is Reservations?

300

This Performance Quick Link is where a hotel can see details on how guests are booking their hotel and easily identify opportunities. 

What is Guest Insights?

300

A score measuring how well a property has uploaded photos and details describing their hotel online.

What is Content Completion/Content Score?

300

The Guest Experience score is complete calculated from these type of guest messages

What are Post Stay Reviews?

300

Pay per click targeted advertisements where the property can add free form text to help promote particular features of their property during key booking windows and times.

What are Travel Ads?

400

A tab where you can upload content, choose/set descriptions for your property, and set policies.

What are Property Details?

400

This Performance Quick Link contains a collection of exportable reports that look at YoY, past & future bookings, and booking trends.

What is the Partner Reporting Suite?

400

The first 50 results that appear for a given results

What are the first page results?

400

The best way for hotels to encourage a post stay review using automation.

What are automated guest messages?
400

This tool compares and matches rates with exclusively Booking.com in exchange for a 100% Offer Strength Score (not available for Marriott or IHG properties)

What is Automatic Rate Match?

500

This tab is where a property's Guest Experience score is directly calculated from.

What is Guest Relations?

500

This Performance Quick Link is where hoteliers can see which competing hotels are stealing the most booking share from their property.

What is Booking Insights?

500

80% of all Expedia booking traffic go to these hotels in the search results.

What are the first 15 results?

500
Besides preventable relocations, this GEX category has a "Very High" weight on determining the guest experience score. 

What are property facilities and conditions?

500

The type of promotion is meant to attract last minute shoppers and cannot be reported by the brands to it's opaque nature. Hint: Think of Expedia's brands

What is Hotwire?
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