Keeping Tabs on You
An online hub for hotel partners to manage their property's content, rates, & reservations on Expedia.
What is Expedia Partner Central?
This Performance Quick Link is where hotels determine they want to compare themselves to with regards to performance.
What is the Competitive Set?
Besides, relevancy, this score best determines a properties sort order online.
What is the Guest Experience Score?
The amount of days the Guest Experience score looks back when calculating a score.
What is the past 365 days?
These are discounts, or "deals", offered by the property to incentivize and reward particular buying behavior. They are set up via the Marketing tab in EPC.
What are promotions?
The tab where a revenue manager or GM would like to see their property's average sort order and/or revenue share online versus competing hotels.
What is Performance?
The Performance Quick Link is where a hotelier would see their hotel's average search and sort order online.
What is Visibility Performance?
Often a focus for revenue managers. This score examines your hotel's rate online versus other channels.
What is the Offer Strength?
Guest experience observations within this time period hold significant more weighting.
What is the past 90 days?
This tool boosts the organic sort order of your hotel in exchange for additional compensation. The hotel only pays when the guests stay.
What are Accelerators?
A tab where hotel staff can see all Expedia reservations present/past/future, communicate, and see reservation details
What is Reservations?
This Performance Quick Link is where a hotel can see details on how guests are booking their hotel and easily identify opportunities.
What is Guest Insights?
A score measuring how well a property has uploaded photos and details describing their hotel online.
What is Content Completion/Content Score?
The Guest Experience score is complete calculated from these type of guest messages
What are Post Stay Reviews?
Pay per click targeted advertisements where the property can add free form text to help promote particular features of their property during key booking windows and times.
What are Travel Ads?
A tab where you can upload content, choose/set descriptions for your property, and set policies.
What are Property Details?
This Performance Quick Link contains a collection of exportable reports that look at YoY, past & future bookings, and booking trends.
What is the Partner Reporting Suite?
The first 50 results that appear for a given results
What are the first page results?
The best way for hotels to encourage a post stay review using automation.
This tool compares and matches rates with exclusively Booking.com in exchange for a 100% Offer Strength Score (not available for Marriott or IHG properties)
What is Automatic Rate Match?
This tab is where a property's Guest Experience score is directly calculated from.
What is Guest Relations?
This Performance Quick Link is where hoteliers can see which competing hotels are stealing the most booking share from their property.
What is Booking Insights?
80% of all Expedia booking traffic go to these hotels in the search results.
What are the first 15 results?
What are property facilities and conditions?
The type of promotion is meant to attract last minute shoppers and cannot be reported by the brands to it's opaque nature. Hint: Think of Expedia's brands