Overview of ITS
What does ITS stand for?
Information Technology and Services.
Name one key responsibility of an IT project manager.
Managing a project team.
What is the median annual salary for an IT project manager?
$100,750.
When should students start applying for internships to enter the ITS field?
After freshman year of college.
What does ethical performance mean for IT project managers?
Being honest, fair, and responsible in decisions.
What is the primary focus of ITS?
Using technology to manage, process, store, and transmit information.
Who typically evaluates an IT project manager’s performance?
An IT director or PMO (Project Management Office) director.
What is the entry-level (10th percentile) salary for this position?
$59,830.
What is crucial to have by junior year summer for this career path?
An internship.
Why is protecting data an ethical responsibility for IT project managers?
To safeguard client privacy and confidentiality.
What are three common job titles in the ITS field?
Systems Analyst, Network Administrator, IT Project Manager.
What three traits are used to measure success in this role?
Planning and structure, communication skills, overall project outcomes.
What is the experienced (90th percentile) salary for this position?
$165,790.
Name one challenge ITS project managers face on the job.
Fickle Expectations
Harsh Deadlines
Operating With No Backup Plans
Communication Breakdowns
Lack of Resources (Budgets)
Leadership Expectations
Who are common stakeholders IT project managers interact with?
Clients, team members, management, vendors.
What percentage of ITS project managers work in professional, scientific, and technical services?
28%.
What are two skills more important than technical expertise for IT project managers?
Leadership and communication.
What degree is typically required for this job?
A bachelor’s degree.
What’s one way students can start building the skills of an IT project manager before entering the workforce?
By practicing leadership, communication, and organization through clubs, group projects, or internships to prepare for future interviews and teamwork.
How do IT project managers impact others through their duties?
Their decisions affect leadership, team workload, client satisfaction, and project success.
What is one major benefit of ITS to businesses?
Enables efficiency, innovation, and competitiveness.
What combination of competencies most strongly contributes to IT project success?
A balance of leadership, communication, organizational skills, and an understanding in technology
Why is early preparation important for students who want to become IT project managers?
Because the job market is competitive, students should start early by joining ITS clubs, researching firms, and applying for internships after freshman year to gain experience and stand out.
Name three challenge ITS project managers face on the job.
Fickle Expectations
Harsh Deadlines
Operating With No Backup Plans
Communication Breakdowns
Lack of Resources (Budgets)
Leadership Expectations
What’s one example of ethical leadership in project management?
Reporting delays or errors transparently.