Out-of-Pocket Deductions
SOPs
Supporting Documentation
Case Assignment
Mail Processing SOP 309
100
Pharmacy copays
What is medical expense?
100
Vendor contracts pick-up dates are Tuesday and Thursday for this
What is shredding? SOP 110
100
Earnings
What is W-2?
100
Determines the number of cases to be assigned CMs.
Who is IVD Supervisors?
100
These are retained to be reused
What are envelopes?
200
Books and tuition.
What is educational expense?
200
If away from work area for short period of time (i.e. morning or afternoon break) FTI must be
What is turned face down? (SOP 101 - So that no info (PII) can be read or revealed)
200
Sale of property
What is 1099-S
200
On which two days a week is cases assigned.
What is Tuesdays and Thursdays?
200
Mail is grouped in this number of bundles.
What is 25?
300
Chiropractic care
What is medical expense?
300
Unprocessed mail must be secured in designated areas and may not be left over night in PSC work area or
What is desk? (SOP 102)
300
Proof of retirement.
What is 1099-R
300
Individuals that assign cases.
Who is PSC?
300
Files are not created for this form
What is Clean Option 1 (HEC Form 200-1A)?
400
Medical mileage amount permitted to be counted for travel to doctor's office
What is .415 (or 41 1/2 cents per mile)?
400
The template for telephone call states what
What is who called, summary of discussion? (SOP 323)
400
Proof of gambling winnings
What is W-2G?
400
The following occurs before assignment: creation folders, separate loose mail and marry-up loose mail, and is called.
What is mail processing?
400
For the Spouse HEC Form 220-1 a file will be created; however, it will remain in this mode.
What is automatic?
500
All medical expenses must be paid out-of-pocket in the same income year and must be
What is unreimbursed?
500
Where is the income year is placed on the file folder
What is on far right side, directly below the SSN
500
Separation from spouse
What is signed/dated written statement from Veteran, with month/year indicating separated in same income year as being verified?
500
Notice of Disagreements and Congressional inquires are provided to this section in IVD
What is Correspondence Team?
500
VA Form 10-10EZR should be sent to
What is EED?
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