Content
Who should you contact...?
who's class
Who's Who at IXL
NC Office
100
Are recommendations available in ELA?
Yes
100
...if a person has a question about using tablets or has a firewall problem?
Tech Support
100

who is are teacher

who is Mrs. Anderson  👍      

100
Which two people process purchase orders? (first names are fine)
Michael and Jesse
100
Name one of the two percentages of chocolate that are available in the candy bowl up front.
30%, 70%
200
Which grade levels in Math have optional audio support?
2-5
200
...if you need a copy of an invoice? (department or name)
Billing / Paula
200
What is Jennifer Gu's official title?
COO or Chief Operating Officer
200
How long ___food fridge
??????
300
How does a student know when he/she has finished the diagnostic?
The diagnostic is continuous. There is not a set end point. A student can narrow down his/her range but is never "finished".
300
...if you think that the primary contact on on account might be selling student spaces for more than he/she paid?
Katie Baxter
300
How do you spell the CEO's last name?
Mishkin
300
Who organizes the kickball group? (First name is fine)
Marie
400
Where can you find the QuickStart Guide for site administrators on IXL's website?
Resources > Help Center > User Guides
400
...if a student has been deleted from a roster and needs to be restored. (This includes site and classroom licenses. Must get 2/3.)
Account Services, Tech Support, Teacher Membership
400
Who is the direct manager of the renewals department? (first and last name)
Nicole White
400
Where should you look to find the number to call to have someone escort you to your car after dark?
On the Hub, under the NC site information, security (2/3 is fine)
500
Name one of the new skills that was just added in Science.
XXXX
500
...if the primary contact on a site that has been open for <60 days would like to purchase an upgrade for the account?
The site's renewal specialist
500
In the NC office, the Operations Manager is __(1)___, Tech Support is __(2)___, and the Recruiting Coordinator is __(2)____. (Must get 2 out of 3, first name only is fine)
April, Ryan, Alyssa
500
If you arrive at work and your computer won't start, what slack channel should you contact? (Using your phone or another computer.)
#it-helpdesk
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