Collections/DNR
What is the minimum for collections?
$100
Do you call the renter when coverage is pending (90 day push timeframe)?
No, we wait until coverage is cleared. We do not make 1st contact touches until after this 90 day timeframe!
What steps do you take when you get a payment?
1. note claim
2. post pay
3. work claim has usual
What task do we set when you send a renter or driver to collections?
Do not rent!
If you get a claim that has not reached 90 days but you receive payment or an audit...what are next steps?
Start your two week touches!
If Renter has an attorney for bodily injury, who do we send final to?
Renter!
A hunt call comes in to be removed from DNR...What else do you remove them from?
Collections !
If a NY claim is less then 30 days and v1i denies with supports, what should you do next?
Set claim to 3-10k review (State Review)
Geico advises that damage is not related in two or more area...what should we do?
New separate claim should be filed and request estimate splits as needed!