Drain
This common kitchen fixture is often the first place a drain clog occurs.
What is the sink?
This common fixture in every bathroom allows for the mixing of hot and cold water.
What is a faucet?
This person is the CEO of J Blanton Plumbing and leads the company from the top.
Who is Aizik Zimerman?
This is a common type of plumbing issue we handle, often caused by clogs or pipe damage in underground lines.
What is sewer repair?
This benefit ensures that members can schedule their appointments ahead of non-members.
What is VIP Priority Scheduling?
This is the name of the U-shaped pipe under most sinks that traps debris and prevents sewer gases from entering the home.
What is the P-trap?
This device, located near water meters or main lines, can be turned off in emergencies to stop water flow throughout the house.
What is the main shut-off valve?
If a call needs to be escalated on a weekday, this Dispatch Manager is the one to reach out to for assistance.
Who is Steve Massoth?
Although related to indoor climate, we do not offer repair or installation services for this home system.
What is HVAC?
Members receive this type of discount on every job, up to $500 per visit.
What is a 10% discount?
In plumbing terms, this tool, sometimes called a "snake," is used to reach and clear blockages deep in the drain line.
What is an auger?
If a customer complains of a “gurgling” sound from their drains, it may indicate an issue with this essential part of the plumbing system.
What is the vent?
From Colombia, this Call Center Manager oversees the team and daily operations.
Who is Giuliana Bedoya?
When a customer calls about a leaky or clogged sink, toilet, or shower, this is the general category of services we offer to resolve these issues.
What is plumbing?
Included with membership, this annual inspection checks the condition of underground lines to help prevent major issues.
What is the sewer camera inspection?
When booking a drain cleaning service, mention this tool as one of the ways technicians will address clogs that are deeper in the pipes.
What is a hydro jet or high-pressure water jetting?
When explaining water heater options to a customer, you might describe this system that heats water only when needed, saving energy and space.
What is a tankless water heater?
Our No Drip Club members are in good hands with this Customer Success Manager, who ensures their accounts are well taken care of.
Who is Jasmin Puga?
While we work on many bathroom fixtures, we do not handle this high-pressure, luxurious bathing feature that produces steam.
What is a steam shower?
This free annual service, part of the membership benefits, helps maintain the water heater and prolong its lifespan.
What is the water heater flush & maintenance?
If a customer has frequent drain clogs, explain that this deeper plumbing issue may be the culprit, often caused by tree roots or old piping.
What is a main sewer line blockage?
If a customer reports a sudden spike in their water bill, this hidden issue, often found in toilets or underground lines, could be responsible.
What is a hidden leak?
Responsible for digital marketing strategies, this team member makes sure our online presence reaches the right audience.
Who is Matt Eskew?
If a customer has an issue with water sourced from this underground supply, we unfortunately can’t help, as we don’t service this type of system.
What is a well?
If a customer is interested in booking a maintenance visit, these two coordinators can help them schedule and answer any questions about the membership.
Who are Chiara Villoso and Ria Rose Tuma-ob?