U Haul it!
One Tequila, Two tequila!
Go ahead...make my day!
Seal it with a kiss!
And on todays menu.......
100

I am under :45 minutes and consist of pre-poured juice

What is Mini-Haul?

100

I am used to record and process items purchased by customers

What is a Handheld Device?

100

I am used when there is a broken seat, u/s in-seat power, reading light, spill/stain and when there is a meal shortage

What is the Onboard Compensation Form?

100

I am secured to trolleys and canisters by the Caterer and used on the first sector (leg)

What is a Blue Seal?

100

I am worth a value of $6.95, but cannot be used to purchase ADP/ADF BOB items

What is BVRG (Comfort Fare)?

200

Service between 3:15-4:49 minutes and service consists of ADP AND ADF

What is Long-Haul service?

200

These types of bars may be opened on the ground in order to verify the opening seal number and count the contents of the bar.

What is a Domestic Bar?

200

I am given to customers when delays occur. I can be used onboard the a/c to purchase BOB/Bar items, usually $10/$15 worth

What is a Air Canada Meal Voucher?

200

I have been counted, secured onto trolleys and/or canisters and am ready to be offloaded or exchanged

What is a White Seal?

200

I do not have a shelf life expiration (Pringles, Swedish Berries to name a few) and am offered on flights 1:30-3:14 min.

What is ADP?

300

I am ADP and am served between 1:30 - 3:45

What is Medium-Haul service?

300

This procedure MUST remain locked and sealed until airborne and I can never be opened on ground.

What is the procedure for Trans-border?

300

I am blue in colour and found in the flight satchel. I am only offered when attempts to relocate a customer has been unsuccessful and my video monitor is inoperative

IFE Compensation Card

300

I am secured to canisters and food trolleys by Caterers and not to be used until the second/return sector (leg)

What is an Orange Seal?

300

I am a type of fare. The customer is entitled to 2 snack BOB items or an alcoholic beverage and snack BOB item or an alcoholic beverage and ADF item. 

What is an LT07/LT04/PR07?

400

I am between :46 min - 1:29 and I serve drinks along with a core snack

What is Short-Haul Service?

400

I MUST be completed prior to arriving into the U.S.A and I contain a closing count of alcohol that is being brought into the U.S

What is the Bonded Stores List?

400

One of our performance markers under the CPA Agreement measured as the % of flights departing within 5 minutes of schedule

What is OTP?

400

I am attached to canisters, have been counted and secured for landing into U.S.A and I can be used again on the next flight

What is an Orange Seal?

400

I am offered to customers (pop, juice, tea, coffee, alcohol) along with core snack (pretzels or cookies)

What is HBEV?

500

Core Snacks are not served on these service flows

What are Mini-Haul, Medium-Haul and Long-Haul?

500

I am a nine-segment duplicate form and used on all Jazz aircraft. I am found inside canisters and trolleys and MUST be completed on all flights, with or without Bar sales

What is the Bar Account Form?

500

I am left in a state that I would want to found in (trolley restocked)

I am clean, always organized, spills wiped up 

I am disposed of in the lavatory and garbage properly (only clear liquids in drain, ice scoop, tongs placed into plastic bag etc)

What is a clean and organized Galley?

What is a good and considerate F/A?

500

I am an unserviceable piece of equipment, cannot be used to collect payment and am stored in an approved location

What is an unserviceable HandHeld?

500

LT04/LT07/PR07, and other relevant customer information is found on this

What is a PIL?

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