Talking to Surveyor
Clinic Readiness
Medications
Patient Information
How Smart Am I
100
Where should you go when surveyors arrive at your clinic?
Do not run & hide!!! You are the expert in your clinic & you want to be proud of the work you do :)
100
This item should be worn at all times and what location should this item be on your body?
What is your name tag? and It should be worn above your waist.
100
Type of location the dexamethasone and phono gel are kept.
What is a locked cabinet or drawer?
100
Papers are found in this position in the office and clinic space.
What is turned face down.
100
There is an emergency in your clinic - a patient appears to have gone unresponsive who do you call?
What is 911?
200
You are seeing a patient of Dr. Hackett's on the day the surveyor shows up and the patient was discharged from Vail Health Hospital yesterday and you are seeing them for an initial evaluation today. The surveyor wants to know what discharge instructions were given to the patient yesterday. What is your answer?
Apologize that you cannot speak to the nurses & hospital staff's discharge instructions as that is not your area of practice, but you certainly could help with any PT related questions.
200
These items are need to be stored in closed containers in the clinic area.
What is linens & dressing supplies?
200
This type of person should be logging in the medication when it arrives to the clinic.
What is a PT or an OT?
200
The quick "lock" screen buttons to protect your computer
What is windows + L
200
Without looking at your badge who can state what RACE & PASS stand for?
What is Rescue, Activate Alarms, Contain Smoke, Extinguish/Evacuate and Pull, Aim, Squeeze, Sweep.
300
You are working with a patient and the surveyor asks you where you would locate the policy on cleaning the hydratherm unit. What is answer?
All policies and procedures can be found on PolicyStat, located on the intranet
300
This type of container can never be used to store items in the closet or in the cabinets.
What is corrugated boxes?
300
State the policy for expired medication?
What is all expired medication are taken out of the cabinet and sent back to the pharmacy via the currier.
300
My patient has shared with me that she has a latex allergy and I am giving her theraband for exercises. Why should I not worry?
Because all clinics have switched over to using latex free bands & it's so great!
300
Can you name the four items that need daily temperature logs?
What is 1. hydratherm, 2. Coldpack/Fridge temp 3. paraffin 4. splint pan
400
The surveyor asks you what does code Grey mean and where is your evacuation plan located in the clinic? However, you have no clue!!! What options do you have and how much time can you ask for to get the information back to the surveyor?
You can look at your badge, you can ask a co-worker, you can look on PolicyStat or contact your manager. You can ask the surveyor if you can have until the end of the day to get back to them.
400
This is the amount of fullness the red sharps container should be emptied.
What is 3/4 full?
400
Dry needles are not a medication but what do they have in common with medications?
What is they need to be stored in a locked cabinet.
400
These two items you greet your patient every time after you sanitize your hands.
What is name and date of birth.
400
Without looking at your badge can you tell me the vision statement of Vail Health?
What is Vail Health will provide superior health services with compassion and exceptional outcomes.
500
What four words should you avoid when talking with a surveyor?
What is usually, attempt, try and sometimes.
500
This is our procedure for patients using hand weights, game ready sleeves, the shuttle or reformer, and how do you know a table is clean?
What is use of hand sanitizer, use of sani wipes to clean after each patient and the pillows are in vertical orientation to the table?
500
This is the appropriate policy for administrating ionto?
What is use of single use syringes with a bottle of dexamethasone. No longer using the pre-filled syringes.
500
How do we identify those at risk for suicide and give an example of what type of follow up question you might have for them.
What is the patient health history form- checking to see if they have checked depression. Follow up question could be "Do you feel that your depression is being well managed?"
500
1. Before you use gloves, before you see a patient, after patient care and after use of gloves. 2. Before eating, hands are visibly soiled, after using the restroom 3. Rub hands together for at least 15seconds with product & avoid hot water- why? 4. Rub hands together until hands are dry
1. What is use alcohol based hand rub 2. What is wash hands 3. What is the minimum length of time to wash hands. Avoid hot water to decrease the risk of dermatitis 4. What is the appropriate time to rub hands with alcohol based rubs
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