Job Survival:)
Define Human Relations.
What is how people interact with each other?
How people judge you.
What is first impression?
If you do not understand the verbal directions given to you, you should.....
What is
Repeat back directions for clarification
Ask questions for clarification
Professional courtesy is to give a _____ weeks notice.
What is 2?
What are 4 things documents that you need to open a bank account?
ID
Social Security Number
Address
Initial deposit
What factor influences the human relations in the workplace?
What is
Organizational culture Supervisory or management Work groups Job influence Personal characteristics of the worker
A good first impression is based on your _________.
What is appearance?
When receiving directions you should do 2 of 7 things.
What is
Face the other person
Maintain good eye contact
Nod if you understand
Abbreviate word or phrases when writing directions
Write down main facts
Write questions as you are receiving the information
Reread the information a second time
Business letter, not a personal letter, stated in a positive way and documented dates.
What is Letter of Resignation?
Used to make payments and receive direct deposit.
What is a Checking Account?
What is the check number located on a check?
Dress shirt, tie, casual slacks with dress shoes for men Blouse with a skirt and low heel shoes for ladies
What is Business Casual?
What percent of our workday is spent listening?
What is 45%?
Includes close out paperwork, keys, uniform turn in, and forwarding address for final paycheck.
What is Exit Interview?
How do you write $137.56 in word form on your check?
What is One hundred thirty seven and 56/100?
As a Career Association Member of JAG you are a external or internal customer?
What is external customer?
What are 2 things that personal grooming and hygiene include?
What is
Hair, make-up, shaving, perfume, bathing/showering, moustache, sideburns, beards, teeth, breath, nails
What is the difference between hearing and listening?
Hearing is absorbing the sound and listening is concentrating and paying close attention to what is being said.
What MUST be documented on your letter of resignation?
What is Date of Resignation?
Located in the bottom left of your check that verifies the bank.
What is Routing Number?
Emotive, Directive, Reflective and Supportive.
What is the 4 Communication Styles?
What are 2 of the guidelines for proper posture while standing, walking and sitting?
What is
Stand straight, and tall, with head upright to maintain eye contact Shoulders should be straight and square Avoid leaning against a wall or another object Sit up straight with back square with shoulders Do not slouch Walk straight and tall with shoulders square and head up-right
The average person speaks how many words per minute?
What is 125?
An offer made in response to another.
What is a counteroffer?
Located at the bottom right of your check.
What is checking account number?