Easy Test Questions
Hard Test Questions
Easy Vocabulary Words
Hard Vocabulary Words
Test & Vocabulary
100
Differences are often settled
What is a benefit of conflict?
100
Which written document is usually very brief and resembles a memo?
E-mail message
100
What is a cash between hostile or opposing elements, ideas or forces?
conflict
100
What is not constructive or helpful?
Negative
100
Which statement describes the best way to tel someone that their performance is inadequate?
Your strengths are in costumer service, but you need to improve equipment operation skills.
200
Gossiping
What is part of workplace etiquette is to avoid...
200
When addressing someone involved in a conflict......
Talk to him/her in a private location
200
What is inspiring and influencing others?
Leadership
200
What is any unwelcome behavior of a sexual nature?
Sexual harassment
200
Handling problems and criticism gracefully and maturely.
Professionalism
300
Which is an appropriate reaction to criticism?
Understanding
300
Which team role sets the team's agenda and helps the group make progress?
Leader
300
What is willingness to take credit and blame for actions?
Accountability
300
What is being on time?
Punctual
300
Which practice demonstrates effective leadership
Delegating tasks
400
To get along better with your co-workers....
Listen and answer questions briefly and positively.
400
Anyone who receives feedback should...
Use it as an opportunity to learn.
400
What is the principals of conduct that govern a group or society?
Ethics
400
What is communicating with words?
Verbal
400
communicating without the use of words
non-verbal communication
500
Most ethics problems in the workplace involve....
Dishonest
500
When feedback is received,one should.....
Consider suggestions for improvement and positive comments.
500
What is having good manners in your dealing with people?
Etiquette
500
What is an informal correspondence written within an organization?
Memo
500
Using all capital letters in an e-mail message is the same as what in oral communication?
Shouting
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