The first line the e-mail recipent will see and it should be specific.
What is the Subject Line?
100
Sometimes called your 'reader', when writing you need to know your______.
What is your audience?
100
A sentence in which two or more independent clauses (i.e., complete sentences) are joined without appropriate punctuation or conjunction.
What is a run-on sentence?
100
This font is considered the offical font of DCSS and should be used in all correspondence.
What is Arial 12 point font?
100
In 1963, the post office started using a Zoning Improvement Plan, commonly called this.
What is a zip code?
200
Avoid messages in this format as it can be misinterpreted as shouting.
What is all CAPITAL LETTERS?
200
This preliminary work can make writing and covering all points easier.
What is an outline?
200
This program is particularly valuable for catching typos, but they do not help much when your misspelling creates another valid word; for example, you type too instead of to.
What is spell check?
200
All DCSS letters and memorandums must be typed on this.
What is the current letterhead?
200
The head of this service was Benjamin Franklin when it started in 1775.
What is The United States Postal Service?
300
Changing this is sometimes fun, but it can also make your messages difficult to read.
What is the Font?
300
Sentences vary in length, but should rarely exceed ____ words.
What is 20 words?
300
A set of symbols used in writing to help indicate something about the structure of sentences, or to assist readers in knowing when to change the rhythm or the stress of their speaking.
What is punctuation?
300
Commonly referred to as 'CC' or 'BCC'.
What is Complimentary Copy or Blind Complimentary Copy?
We will also accept Carbon Copy or Blind Carbon Copy.
300
Invented in 1971 by Ray Tomlinson, this tool is used by billions of people daily.
What is E-mail?
400
This email feature should only be used when really needed, otherwise when its required, it could be ignored.
What is High Priority?
400
Each paragraph should focus on only one of these.
What is an idea or subject?
400
The use of words or data that could be omitted without loss of meaning or function; repetition or superfluity of information.
What is redundancy?
400
The DCSS standard for justification.
What is left justification?
400
Approximately 294 billion e-mails are sent per day, but 90% of these e-mails are considered this.
What is Spam?
500
It can very easily be misinterpreted in emails and other writing, but it is very simple when in person or on the telephone.
What is your tone?
500
To emphasize _____ words, they should be placed at the beginning or end of the sentence.
What are key words?
500
Your document contains the best recommendation possible and has been thoroughly analyzed, this is a part of _______ _______ ________.
What is completed staff work?
500
At DCSS, this is the preferred Complimentary Closing.
What is Sincerely?
500
The United States Postal Services 'mailed' two of these in 1913. Soon after, a law was written forbidding the shipment of such things.