Scheduling Excellence
Owning Your Inventory
CSR
Looking Forward
GROW and Development
Bonus Questions
100

Partners can enter your "Ideal Shifts" directly in My Availability, located in Starbucks Partners Mobile App starting on this date.

When was 4/3?

100

This tool provides updated par and pull quantities for all day availability items and gives SSVs a clear way to track availability, outages and emergency pulls throughout the day.

What is "Weekly Food Par and Pull Plan Tool"?

100

Cancelling a ticket, requesting a priority upgrade, or getting a status update



What can I use Facilities Replies for?

100

Beginning on this date all partners
(regardless of Starbucks Rewards tier status) will have access to purchase select Starbucks Reserve® coffees, merchandise and more.

When was 3/30?

100

Starting on this date,CLs can report customer complaints submitted through Google reviews and/or the Customer Contact Center (CCC) negatively impacting their Grow Score that may be outside of the coffeehouse’s control.    

When was 03/30?

100

A new program begins in _____________ where baristas and shift supervisors can earn up to an additional $1,200 per year ($300 per quarter) when your coffeehouse meets and exceeds certain sales, operational and customer service metrics.

When is July?

200

Complete “Mastering the Autoscheduler” training in MyLearning by this date

When is 04/27?

200

This key is used by SSVs to review on-hand quantities after peak and at 2 p.m., to determine when an emergency pull is needed.

What is the "When to Conduct Emergency Pulls Decision Key"?

200

Daily disruptive tasks should be reflected in these areas in store.

What are station cards and CSR validation tool?

200

This code can be used so partners receive a one-time 30% discount on their first purchase on Starbucks Shop.

What is “Partner30” ?

200

The new CCC & Google Review - Grow Support Request Form is available under this section in decision center.

What is "Customer tab" in Grow?

200

This new program begins in August to support partners getting their money earned, faster.

What is "Weekly Pay"?

300

Review the Schedule Aid Report - a new tool designed to help you quickly spot and act on scheduling opportunities before posting, starting on this date.

When was 04/03?


300

Review the updated ______________ to ensure you have the latest restock guidance for your 3-hour peak period.

What is "Station Re-Stock Schematic Tool"

300

Power washing will now occur this many times a year. 

 What is 2x a year?

300

Between these dates eligible partners will be scheduled  for 15 minutes coded to Non-Coverage in MyLearning to complete the Partner Experience Survey (PES)

When is 4/20 – 5/3?

300

CLs and DMs (as well as RDs and support partners) can send eCards right from Everyday Uplift!, and partners will see them when the sender chooses this option.

What is “Display on company social wall.”?

300
At the beginning of this month Lyft to Work benefits will change to be available from 10pm-5am

When is June?

400

Use Autoscheduler as your__________ scheduling method.

What is primary?

400

MID SPRING KNOWLEDGE CHECK

A grande Strawberry Acai Energy Refresher comes with this many pumps of green coffee extract.

What is 5 pumps?

400

Window Washing will now occur this many times a year.

What is 4x a year?

400

Updates in the Partner Resource Manual have been made to these three different standards.

What are Scheduling,Close Relationships,and Star Rewards & POS Guidelines?

400

POQ winners will now immediately display in My Daily after the award is marked as this in Everyday Uplift.

 What is ‘Presented’?

400

Energy Cannon Ball Drink and Energy Pink Cannon Ball Drink POS keys will be available starting this date

When is 5/12?

500

Running great plays and ___________________ enables partners to execute with confidence and deliver Green Apron Service.

What is "proper restock guidance"?

500

The mango syrup will live on this station.

What is Cold Bar?

500

Window washing kits and trash grabbers are now available through this order

What is Office Supply order?

500

FY26 Q2 RMIP statements will be available under Incentive(s) Statement on your profile in Partner Central on this date. 

When is 4/27?

500

The____________ outlines guidance on eligible complaints.

What is the "Grow Report Decision Key"?

500

This custom beverage build is being highlighted on Starbucks channels this week

What is "Iced Matcha Latte with Toasted Coconut syrup and Ube Coconut Cream Cold Foam"?
 

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