Welcome back!
As part of the coffeehouse experience, we are introducing the [_____] and continuing to serve cafe customers with [______].
Condiment Bar; For Here ware
What are the Rolled & Steel Cut Oats Enhancements?
Customers will now be able to easily customize their oatmeal exactly how they want it by adding milk or non-dairy milk steamed or cold.
Welcome Back to Starbucks sessions should be scheduled when?
Sessions should be completed between 1/21-1/26.
How are Partners encouraged to build on the craft of connection?
Engage partners to build on the Craft of Connection by sharing handwritten notes on customer cups. Although an encouraged behavior, this optional way to uplift our customers is not a part of Finish and Connect in daily routines.
What refresher items will be retiring from our menu?
Effective 2/4, Pineapple Passionfruit Refreshers and all Frozen Lemonade Refreshers will be discontinued across all ordering channels.
When should safety and security training be scheduled?
1/20 - 2/16: Schedule 15 minutes of training for each partner to complete Safety & Security Training in MyLearning. Topics are – The Basics.
In preparation to the new condiment bar set up, what items are set to be autoshipped?
Eight condiment bar carafes and labels will be autoshipped
What does The Starbucks Coffee Belt Challenge consist of?
The Coffee Belt Challenge will provide you the opportunity to earn your “coffee belt” by correctly identifying the single-origin coffee and its growing region during a blind, comparative tasting
When should we start Performance & Development Conversations?
February 3rd-March 2nd
Experience Survey will now consist of what question?
“Did you have a great experience at Starbucks?”
What are the three major coffee growing regions?
Central & South America, Africa, and Asia/Pacific
When is Courtney's birthday?
September 26th
When will the changes to our customer experience reporting update on Decision Center?
Customer Experience reporting in Decision Center and Store Health Pyramid will only reflect responses through December and then pause while we build an 8-week baseline measurement for new reporting. New reporting will be available mid-March
Brownie points: Can you list the flavor profiles of each major coffee growing region?
When is the Leadership Experience 2025 Conference?
The week of June 9th 2025!