BUSINESS
WHAT DOES "BMS" STAND FOR
BUSINESS MANAGEMENT SYSTEM
WHERE IS YOUR LOCAL BRANCH ORGANIZATION CHART?
In ADP and Workday
In ADP, search “Organizational Chart”
In Workday, click on your profile, HOME, “Recommended for You,” View Org Chart at bottom
WHERE CAN YOU FIND THE “LIFECYCLE OF A SHIPMENT?” (Processes)
In JAS U, JAS Employee Onboarding Guided Learning, Business Management Systems Onboarding Training, ISO 9001 Procedures, JAS-WW-QP-DOC-010-Freight Forwarding, Section 8 Processes (mapping)
WHAT IS A ‘NEAR MISS’? WHAT IS THE FORM TO BE COMPLETED WHEN A ‘NEAR MISS’ OCCURS?
A ‘Near Miss’ is defined as “any event which had the potential to cause injury and/or damage and/or loss, but which was avoided by circumstances. A ‘Near Miss’ is an unsafe working condition, unsafe employee work habit, improper use of equipment, or use of malfunctioning.
JAS-WW-HSE-FRM-002-Near Miss Report
WHO ARE THE MEMBERS OF JAS HGC SAFETY COMMITTEE?
AJ Meeks, Colin Schneider, Monica Hall, Javier Leon, Doug Jasper, and Artie Hart
DO YOU (JAS) HAVE A BUSINESS POLICY? WHERE IS IT LOCATED?
Yes, in JAS U --> Mission Statement signed by Marco Rebuffi
JAS-WW-BMS-DOC-001
HOW DOES JAS MEASURE PERFORMANCE ON SHIPMENTS HANDLED?
Through our KPI and Milestone Performance. Results are posted in Power BI typically the 15-17th of the following month. We are required to achieve 98% Compliance on Milestones and Billing Timeliness and 3% or less of Unbilled, WIPS Aging and CMP
WHERE CAN YOU FIND “JAS CONTEXT OF OUR ORGANIZATION?”
In JAS U, JAS-WW-BMS-DOC-010 JAS Context of Our Organization
FOR INCIDENT REPORTING, WHO MUST SIGN JAS-WW-HSE-FRM-001 INCIDENT- INVESTIGATION-REPORT?
Must be signed by HSE Manager or Branch Manager
Once the root cause, immediate action and corrective action has been identified and outlined. (For an accident that occurred ex. Fire, spill, etc. (anything not involving employee’s personal information, report it to our HSE Manager, Department Manager, Supervisor or Safety Committee member. If it includes an employee accident ex. Injury, it must be sent directly to HR.)
WHO IS FIRST AID/CPR CERTIFIED IN THE EVENT OF AN EMERGENCY?
AJ Meeks, Colin Schneider and Victor Morales
CONTROL OF DOCUMENTS - HOW DO YOU KNOW THE DOCUMENT YOU USE FOR YOUR JOB IS THE CURRENT VERSION?
Obtain the most current version in JAS U (the document will show you the latest version number and the date the document or desk reference was revised)
HOW DO YOU KNOW WHEN YOU HAVE HANDLED ALL TASKS ON A SHIPMENT & IT IS COMPLETE?
Once all shipment related tasks (milestone events) have been completed, the job has been invoiced, the job status is marked as CMP and has been paid
WHAT ARE THE JAS BMS OBJECTIVES?
in JAS U, JAS BMS Objectives 2023
WHAT FORMS ARE REQUIRED FOR “DAMAGES OR IRREGULARITIES” TO SHIPMENTS?
In JAS U, JAS-WW-QP-DOC-012-Cargo Insurance
In JAS U, JAS-WW-QP-DOC-013-Cargo Claims
WHAT ARE THE RALLY POINTS FOR SEVERE WEATHER, HURRICANE OR TORNADO? FIRE OR EVACUATION?
Severe weather, hurricane or tornado - room marked as tornado shelter (BPM office near exports)
Fire or Evacuation - area directly across parking lot from JAS main entrance/lobby by marked trees
WHERE IS THE BUSINESS MANUAL LOCATED?
In JAS U
JAS-WW-BMS-DOC-MANUAL-Business Manual
WHO SELECTS APPROVED VENDORS TO BE USED?
Truck vendors are managed by David Kimball in Corporate and are available in-Exworks for use
HOW DO YOU KNOW WHAT JOBS REQUIRE ACTION AND WHAT IS THE FIRST THING YOU DO IN THE MORNING?
CHB - Read urgent emails, then utilize C1 Brokerage grid and prioritize/action by ETA
Others – Read urgent emails, then utilize your Workflow grid to action next tasks due on a job. Must be able to demonstrate their Workflow grid and ensure they are current on events. No past due events can remain open. If events are not ready to be actioned, push the next Milestone Due to a future date.
Our Auditor is familiar with Workflow. Employees will be expected to share their Workflow grid with the Auditor. If Worfklow grid is not currently being used (such as Brokerage standalone files, operators may share their C1 grid used to manage their entries.)
WHAT FORM IS REQUIRED FOR CUSTOMER COMPLAINTS AND/OR VENDOR FAILURE?
In JAS U, JAS-WW-BMS-FRM-5.1-Non-Conformity/Corrective Action (amended to Winmore System)
DOES JAS CONDUCT REGULAR MONTHLY SAFETY MEETINGS WITH ALL BRANCH EMPLOYEES?
Yes, once a month
(If they ask for proof, refer them to Manager or Safety Committee Member as they can access the records in Teams (box)
WHAT IS THE DOCUMENT THAT PROVIDES A “COMPREHENSIVE LIST OF ALL RISKS AS PART OF DOING BUSINESS?”
JAS-WW-BMS-DOC-008-BMS Assessment Matrix (this is a risk assessment defined globally)
WHO IS THE HSE MANAGER AND GLOBAL HSE MANAGER?
Corporate BPM for the USA and Andrew Wishart is the Global HSE Manager
WHAT HSE REQUIRED TRAININGS HAVE YOU COMPLETED?
In JAS U, on the Home page, click on MY ACTIVITIES -> Courses
You must be able to demonstrate the HSE Training courses you have taken, ensure none are overdue.
WHERE CAN YOU FIND “MASTER LIST OF DOCUMENTS?
In JAS U, JAS-WW-BMS-FRM-21-Master List of Documents
WHERE ARE THE MEDICAL KITS LOCATED?
Lunchroom