Acronym and nem
What does MDU stand for
Multiple Dwelling Unit
The lowest level of TV service available to purchase, and is required in order to subscribe to any other level of TV service.
Basic
This department handles scheduling of Breaks and Lunches.
What is RTA or workforce
What is the one platform that no one ever uses that can answer 90% of your questions
Hint: Not your supervisor
KDB
This Agency governs the start up,merging, and technical standards for the industry among other things.
What is FCC (Federal Communications Commission)
Movie, Sports and Family
SL200 or Select
What modem do you need with 1gig to get the true speed
Gateway 6
You call this number when you are going to be late or out sick.
What is 718-975-1142
A workspace for real-time collaboration and communication, meetings, file and app sharing, and even the occasional emoji!
What is Teams
What are the acronyms for the 2 PSU's that Optimum provides that match Suddenlink's internet and phone
OV OOL
What Optimum service comes free with internet only customers
"85"
What Grade do you need to pass Insight
A platform that YOU cannot take Personal
Finesse
What does KDB stand for
Knowledge DataBase
HBO, Starz, Showtime, The Movie Channel, and Cinemax
Premier Channels
A dual tuner HD capable set top with recording and playback of cable and internet entertainment content.
What is TiVo
Allowed usage in designated areas only (never to be used on the floor)
What is Your Cell Phone
This tool allows access to Customer Statements, Billing, appointments name a few from one Site.
What is IDA
What does IDA stand for
Integrated Desktop Application
What are the 4 Optimum mobile plans
1gb, 3gb, unlimited and unlimited max
What brings a smart personal voice assistant and quality audio output from your Altice One set top box
Altice Amplify
A workforce management metric that tells how effectively an agent follows their schedule.
What is Schedule Adherence
Tableau
What is Block report