RefundPro
Select which of the application below is related with RefundPro
a) ARD
b) SWALife
d) CLCS
a) ARD
Which is the main or more critical service in TESS?
a) MyID_Travel
b) Employee_Info
c) employee_elegibility
d) traveler_eligibility_service
d) traveler_eligilibilty_service
If a user needs to create a new application. Which is the correct action?
a) Ask Jana and Dev team to create the new app.
b) Create a ticket to vendor
c) Create a ticket on Quickbase Governance app
c) Create a ticket on Quickbase Governance app
Who is the SWAG vendor?
a) SumTotal
b) Amadeus
c) OcTanner
c) OcTanner
Which of the below servers belong to FMS app?
a) wpfuelmgmtua01, wpfuelmgmtbg03
b) wpallegro01, wpallegro02
c) w11pcwalghdb001, sdcwalghdb001
a) wpfuelmgmtua01, wpfuelmgmtbg03
If we have this kind of exception "oracle.jdbc.OracleDatabaseException" which team can we contact to check?
a) CDS-A
b) DB
c) EDW
d) CAS
b) DB
Select who is a member of Dev TESS team.
a) Srinivas Karra
b) Shalini Kumar
c) Jeff Teague
c) Jeff Teague
Can Quickbase down cause a Criticall Call?
a) YES
b) NO
a) YES
Mention at least 3 applications which have UFM
FMS
LMS
SWAG
Allegro
Quickbase
How many QA enviroments has FMS?
a) 5
b) 6
c) 4
b) 6
Which of the below Response Code is more critical for the operation?
a) 403
b) 500
c) 400
b) 500
Which servers should I verify if the services are up?
a) WNDC servers xlptess01, xlptess02
b) SDC Servers xlstess01, xlstess02
c) xlptess01,xlptess02, xlstess01, xlstess02
c) xlptess01,xlptess02, xlstess01, xlstess02
If Quickbase is totally DOWN. How can I create a ticket to vendor?
a) Ask Jana and Dev team to create one.
b) On Quickbase.com
c) Ask TECC
b) On Quickbase.com
What type of change we need to create if vendor has a maintenance?
a) Normal
b) Emergency
c) Informational
c) Informational
What Can I do if one of the servers is down?
a) Ask dev team
b) Reboot the server by myself
c) Contact Windows Server team
c) Contact Windows Server team
Which is the main process involved in the RTF creation?
a) CustomerAssestsManagement
b) RefundMessage
c) RefundClaims
d) RefundReimbursement
c) RefundClaims
What maintenance window we can have TESS changes?
a) 5:00-9:00 PM
b) 1:00-4:00 AM
b) 1:00-4:00 AM
What should I do if user reports is denied?
a) Activate user
b) Inform Jana and Dev team
c) Ask user to submit a MyAccess request
c) Ask user to submit a MyAccess request
Which of the bellow servers belong to SWAG?
a) w11pclqkbsrh001
b) xlptcrfnd01
c) W11DCWALGHDB001
d) xlpcat11
d) xlpcat11
Which of the bellow account we can use to login to Allegro Hedging servers?
a) allegro_admin
b) svc_allegro_admin
c) svc_fuelmgmt_admin
b) svc_allegro_admin
Which of the servers below is a tomcat server?
a) xlpbat01
b) xlpsvc24
c) xlptcrfnd04
d) xlprfnd02
c) xlptcrfnd04
Does TESS have Windows Servers?
a) Yes
b) No
b) No
If user removed by mistake a table of one of the apps. What we can do?
a) Ask Jana and Dev team to recover it.
b) Ask application owner to recover it.
c) Create a ticket to vendor.
c) Create a ticket to vendor.
Mention 2 applications which have DB in Oracle
FMS
RefundPro
TESS
Select 2 options we can do if someone reports Perfomance issues.
a) Check if there are something stuck in the Grid Queue
b) Reboot Servers
c) Apply an App Pool Recycle
a) Check if there are something stuck in the Grid Queue
c) Apply an App Pool Recycle