DM
What is DM bowl movement protocol
she can have a sup when she chooses and on day 5 of no bowl movement she gets an enema
What would you do if CW trach came out?
ensure she is doing okay, ensure the site is clean, call western pro resp and see if they can come out for a trach change. if so prep a trach. if not call 911 and send her to the hospital for a trach change.
if she is in distress at any point during this proccess or needs a suction call 911
Do we clean and reuse MP trachs?
NO, she needs a new trach every time it needs to be changed
where can you find extra peglyte? where can you find all other PRNs?
filing cabinet and med cupboard
when do you have to have vacation requests in by for the year?
march 31st
what would you do if DM wasn't feeling well and need medical attention for a minor and major aliment
check in with Denise and see how bad it is. if bad enough call her gps office list to voicemail and see where the after hours clinic is. if there isn't one take her to a walk in for a minor illness that needs attention
if it is major take her to emerg
where can you find spare pairs of glasses if CW breaks?
bottom shelf of the white wicker stand in her room in the glasses case
how long do mps oxygen tanks last for? tell us some problem solving tips?
small tank 30 - 45 mins
big take 1.45 hours - 2hrs
talk about problem solving tips
what is the code for the garage and spare key lock box? where is the spare key lock box?
2,4,6,8 - BEST
what is the foot wear policy
close toed shoes with backs at all time if wearing crocs strap needs to be down
What do you do when DM tries to control which staff does her care?
explain to DM that the staff will figure out who is doing her care based on whets happening at the location
What would you do if you administered a supp on day 2 no bowl movement with no results and you can see the supp in the commode
what is CW bowl movement protocol?
nothing you administer the med once and it wasn't successful.
Day 2 suppository
Day 3 milk of mag 15mls
Day 4 milk of mag 30mls
what do you do if we have no more inner cannuals?
Don't throw out her old ones and use them until we can get more. if you already tossed on out you can take one from a new trach until we can get more.
How Do you prep a trach
What is CW, MP, DM missing person protocols?
Discuss all 3 missing person protocols
How do you calibrate DM's eyes on her tobbi?
please demonstrate
go to settings access calibrate, let the dots go on the screen after its done tap any dots that aren't over 90
What do you do when CW and Denise argue
separate the two of them and talk to them both to defuses the situation document in their logs
what do you do if mp 02 is low and/or lips are blue
make sure she is okay,
sit her up, make sure she breathes with her mouth closed, make sure her red cap is on. check back in about 30 mins if it has gone up turn the 02 up to 6. then check back in another 30 mins.
what do you do if the lights aren't working
try changing the light bulb
What are the rules around booking vans on gantic?
Staff must only book for the upcoming one (1) month and only for needed durations. Staff are permitted to book one
(1) hour before and/or after the expected needed booking duration to provide additional flexibility.
Staff must book vehicles in Ganttic by checking vehicle availability within the system, then submitting their needed
duration.
If no vehicles are available, staff may be contacted to release bookings based on the order of priority as outlined in
the Priority System for Booking.
Staff booking vehicles on Ganttic must provide their location, name, and contact phone number in the notes of the
associated booking.
Priority System for Booking
Priority must be given to booking requests in the following order, ranged from highest to lowest priority:
• Out-of-town medical appointments
• Medical appointments
• Out-of-town non-medical destinations
• All other requirements
In the event that an agreement can’t be reached, the booking staff must contact their Coordinator or Senior
Coordinator (or on-call if afterhours) to intervene and assist.
Requirements for Locations with Ganttic-Registered Vehicle
Staff at a location with a vehicle registered on Ganttic must first check that the vehicle is available in the system
before using it.
When staff from another location that have booked the vehicle at a particular location arrive to take the vehicle for
the first time, they must be familiarized with the vehicle’s safety features and general operation requirements by a
staff member at the vehicle’s location before leaving.
Maintenance and Fuel
When returning a vehicle, the vehicle’s fuel level must be at a minimum of half a tank.
When retrieving or returning a vehicle, the booking staff must check for fuel level, tire pressure, and general
mechanical maintenance of the vehicle. Any concerns must be noted and submitted through Maintenance Care
processes. The vehicle’s location’s Coordinator and Senior Coordinator must also be alerted of any issues.
Last-Minute Bookings
If a vehicle is booked within the same day as the intended pick-up time, the booking staff must contact the location
by phone to indicate the time they will be picking up the vehicle.
If unable to contact the location by phone, an email must be sent to the location’s staff and Coordinator emails.
Non-Compliance
In the event that bookings are incorrectly deleted or the Ganttic system otherwise misused, the affected staff must
alert their Coordinator and Senior Coordinator (or on-call if afterhours), then complete an Incident Report and submit
it to ir@phsscommunity.com.
What do you do if DM Yells at you?
Let DM know its not okay yell, ensure she is safe, tell her she is safe, tell her I'm going to give you 10 mins to express your feelings and i will check back on you, then leave the room. be sure to document in a harassment form.
how often should we be changing CW brief?
Every 2-3 hours
What do you do if MP is having a crisis when trying to be put on the vent
be understanding. stop tryin to put her on the vent. give her a min to calm down. then try again if it continues or get worse administer PRN then try to put on the vent in about 60 mins if that doesn't work use 2nd PRN and repeat
What do you do if any of the medical equipment is not working suction machines vents cough assist and concentrator?
turn it off ensure there are no leaks, use spare equipment if needed call western pro resp for replacement
What is the code of ethics
Code of Ethics
The purpose of each PHSS employee, student, and volunteer is to assist people who need support to lead selfdirected
lives, and to participate fully in the social and civic life of our communities. This focus on empowerment and
participation is critical because people with disabilities who rely on human service support are frequently forgotten
in our society. Social policies and service systems often disempower the very people they propose to help, and the
prejudices of uninformed citizens form powerful barriers to enjoying the quality of life experienced by most
unsupported people.
Therefore, the commitment of PHSS employees, students, and volunteers is to walk in partnership with people who
need support and their families and friends toward a life of opportunity, well-being, freedom, and contribution. Each
PHSS employee, student, and volunteer must recognize that they must follow the individual path that is suggested
by the unique gifts, preferences, and needs of each person. There are no set benchmarks or charts for these
journeys, but there are some important guidelines to help make the journey a successful and rewarding experience.
Code of Ethics
1. We will respect, safeguard, and advocate for the rights of each individual we support.
2. We will promote autonomy and increased self-esteem for the people supported by PHSS.
3. We will use a holistic approach, encompassing family, peer groups, and community.
4. We will treat the people supported by PHSS with dignity and will respect their unique differences in culture,
religion, race, and sexual orientation.
5. We will respect the confidentiality of each individual.
6. We will cooperate with other professions which offer services for people we support.
7. We will not use or condone the use of physical punishment or verbal intimidation and we will support people
living a life free from abuse.
8. We will not condone sexual involvement between staff and persons supported by PHSS.
9. We will develop, implement, and administer policies and procedures that will enhance the lives of people
supported by PHSS.
10. We will utilize current and knowledgeable methods and techniques to provide quality service to the people
supported by PHSS.
11. We will actively seek out opportunities to learn and develop as well as support growth in our coworkers and
people we support.
12. We will be knowledgeable about and adhere to all relevant municipal, provincial, and federal laws.
13. We are committed to the ongoing development of our profession through competent training and
supervision.
14. We will always conduct ourselves in a professional and ethical manner.