Voicemails
When getting a new inbound lead what voicemail do you leave?
Leads
What property is a dentist office?
Business / commercial property
When a person say I'm not interested now. What is the initial response
No problem we didn't expect to catch you on the day you are ready to buy
What's the price?
I can help you with that. Let me ask you a few quick questions to make sure we can do the work
What type of warranty does you're company offer?
Limited Lifetime warranty on product & install. (Non-transferable)
If someone calls in and you didn't pick up the phone. What voicemail script do you leave?
Missed calls
Due to heavy product and issues with plumbing what property can we not do?
Mobile home
I'm still not ready/ can not afford it
I understand... let me ask you a question, you indicated you are having issues, would you agree that updating your tub/shower is something you’ll have to do eventually?
What's the price on affordability for this project?
We know we have to make this affordable with our discounts and low monthly payments for the people that need our walk-in showers. Most seniors on a fixed incomes, social security or disability. And the promotion in the ad you saw pays for a nice chunk of the project with explain promotion offer. You WILL get a great deal if you decide to go with us and we lock the price in for a full year, so you have plenty of time to decide
How long is install?
One-day install means done today, use tomorrow
In the instance that a po was waiting for a call but did not pick up, what voicemail script would you leave?
Callbacks
I have a laundry room can you help me ?
No because that's new construction
I got too much going on right now to get a quote
I understand, I know schedules are hectic right now but we’ll be very respectful of your time. We come out during and after regular business hours as well as weekends so as not to interfere with work or other activities. In fact, I still have an opening for…
Why you can't give me a price over the phone?
No professional Bath company would quote you a price over the phone. There are too many factors to take into consideration. We have to see your bath/shower, select the custom options, and look at the install requirements. After that you will receive an exact price. Does morning, afternoon, evening, or weekends usually work best?
Is your Product safe to use?
Safety bars and handles so you always have something to hold onto & No slip shower pans and tubs
If po booked an appointment on our website but didn't respond on the call. What voicemail do you leave?
Online booking
I have a shower currently and is looking to add a seat and grab bars, can you help me?
Yes, if your looking for a full replacement of the current shower. No if you are only looking for accessories.
We are going to hold off until the spring
I understand you would like to wait. One thing to keep in mind, It may actually make a lot more sense for you to get the quote now. Experts are now recommending that consumers plan for these types of projects at least 6–12 months in advance. With that being said, it’s extremely wise that you are starting to look into this now to get ahead of the game. So, we would be happy to just get out there and provide you with the quote so you can really see what a project like this would cost.
Why should I choose your company?
We have helped thousands of seniors, mostly on a fixed income, social security or disability with our senior discounts and low monthly payments. We know we have to make this affordable. What really sets us apart is our beautiful one-day bath remodeling with a limited lifetime warranty backed by a company in business over 25 years. Our design consultant will provide a quote that is good for one year, so you can find out what can be done and how much it costs.
What type of material we use?
Our shower walls are made out of a PVC and Aluminum Composite that is infused with Silver to make it antimicrobial and our bathtubs are acrylic with the same silver infusion. Everything is made to order and we have over 200 combinations of styles, textures, and colors.
Its been 2 weeks and a day with no contact what voicemail would be used?
Voice Message after 15 days
I want to set an appointment for my father can you help me?
We need to speak with the homeowner to confirm availability. can you please provide their name and number
I'm not ready to buy at this time
I know you’re not looking to buy today so bury your checkbook in the backyard. This is just the first step to get you a price so you can plan and budget for whenever you are ready.
What's the price?
Because of the various models and options and the tremendous variety of installations we are faced with, we have no way to give even a ballpark price over the phone. However, I do know that between the % discount promotion in the ad you saw and our special programs, we are great at making this affordable. Most people that have us update their bath area, make a small down payment, and take advantage of our low monthly payments. I do have one more question for you. How long have you had issues with bath area? I understand, let's get someone out there to get you the information and also the free quote that is good for one year. What works best, mornings or afternoons?
Where is your product designed?
Designed in the USA Premium Collection