Communication
Resources to help patients understand their rights, the guidelines for hospital visitors, and how to report compliments and complaints
What is the RST SMH Patient and Visitor Handbook, and the Patient's Guide to Mayo Clinic?
wet contact time for disinfectants is found here
What is on the label?
the five rights to medication administration
What is right patient, drug, dose, route, time?
unlimited number and 2 in the room
What is the number of visitors that can be added to a patient's visitor list and the max number allowed in the room?
the steps for activating a medical emergency
What is dial 911 and provide the type of emergency, your name, location and phone number?
A signed and witnessed form required for all procedures and surgeries - it must include the date and time the document was signed and a signature
What is "informed consent"?
these precautions are used in addition to standard precautions when needed to prevent transmission of a suspected or confirmed communicable disease or pathogens in the inpatient setting
What is isolation preacautions?
this task is generally completed within 24 hours of admission
What is reconciliation of prior to admission medication list?
validation of education and training for new procedures or equipment
What is competency?
screening for abuse/neglect is completed in this time frame
What is within 24 hours of admission?
this method is an excellent way to ensure patient understanding
What is the teach-back method?
1 needle, 1 syringe, 1 time
What is safe medication injection practice to prevent transmission of infectious diseases?
this use of technology in medication administration enhances patient safety and reduces errors by incorporating the five rights of administration
What is Bar Code scanning?
the frequency of assessment and documentation for a non-violent patient in restraints
What is every two hours?
location for high-alert medication process is found here
What is Lippincott Procedures Safe medication administration practices, general?
This role provides communication assistance, which includes auxiliary aids, services and interpreters, is available at no cost for patients who have hearing, vision or speech impairments, and for those with limited English proficiency
What is an interpreter?
this is done before and after entering a patient's room, before and after patient contact, after glove removal, before patient care activities (med prep, insertion of invasive devices)
What is hand hygiene?
The venue to ensure the availability, storage, and monitoring process for emergency medications located in patient care areas.
What is pyxis or carts and kits sealed by pharmacy?
the process for reporting an adverse patient event
What is patient safety reporting?
before taking action on a verbal order or verbal report of a critical test result, staff uses this to verify the information
What is the "read back" process?
situation, background, assessment and recommendation; this type of communication can be used for changes in caregiver, shift, unit and facility
What is SBAR?
these must be worn when you anticipate contact with blood, body fluids or a patient’s non-intact skin
What are gloves?
this action is performed to ensure the medication is correctly identified after it is removed from the original container
What is labeling?
the frequencies at which a patient should be assessed for fall risk
What is on admission, every day, after a fall, and when the patient's condition changes?
three key actions staff should take in the unlikely event of an active shooter
What is run, hide, fight?