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Now that my Tock restaurant is discoverable on Resy, where will I manage my bookings and guest information?
You will continue using the Tock Dashboard for booking and guest management.
Which restaurants are eligible for the Resy Credit today?
Only legacy Resy venues are currently eligible.
What does the Toast Digital Chits integration actually do for my team during service?
It brings Resy guest and reservation details directly into Toast POS terminals and handhelds during active service.
If a guest discovers my Tock restaurant on Resy, where will they actually complete their reservation?
Guests will be redirected to Tock—either exploretock.com or the Tock app—to complete their reservation.
We’re excited to have our restaurant be discoverable on Resy become a bigger part of the Amex network. When will guests be able to use their Resy Credit at Tock restaurants?
Legacy Tock restaurants activated before September 15 will become eligible beginning in Fall 2026 on a rolling basis.
Newly onboarded Tock restaurants active on or after September 15, 2026 will be eligible for the Resy Credit.
What guest information is included on a Toast Digital Chit? Can I choose which categories appear?
Digital Chits are all-or-nothing rather than customizable by category. They can include Occasion, VIP Tags, Guest Tags, Visit Tag, GDA, Allergies, Special Requests, Guest Notes, and Visit Notes.
How much more exposure are Tock restaurants receiving by becoming discoverable through Resy?
With this launch, over 5,000 Tock venues are available on Resy, giving exposure to 60 million registered Resy users.
We use a third-party POS processor or loyalty platform. Could that affect our Resy Credit eligibility?
Yes. Third-party processors or loyalty programs, such as Chowbus or inKind, can affect eligibility if transaction information does not allow Amex to identify individual eligible purchases.
During service, we add an allergy or special occasion after the guest’s Digital Chit has already been sent. Will Toast automatically update the chit?
No. Once the Digital Chit has been sent, subsequent reservation updates are not pushed to the chit. This information should be added into Resy for the information to update.