CRM DEI Council
The Chair of the Main CRM Council.
Who is Andre Cooke?
An activity that explores an organic way to describe who we are, from our foundation to cultural values and beliefs to the groups and organizations that influence our opinions.
What is The Diversity Tree activity?
This 1990 law improved workplace access and protections for people with disabilities.
What is the Americans with Disabilities Act (ADA)?
This is your go-to place for DEI tools, guides, and resources.
What is the DEI Resource Hub?
A teammate is talked over in meetings. You pause and invite them to share—this behavior demonstrates inclusion in action.
What is Attention?
They support delivery of the Council's priorities, help with implementation and deployment of Council efforts and provides feedback to influence the Council agenda.
What are CRM DEI Group Councils?
These voluntary organizations are designed to build community, raise awareness, increase understanding, promote positive change, and boost business acumen.
What are Progressive ERGs (Employee Resource Groups)?
This movement in the 2020s pushed organizations to address racial injustice and equity.
What is Black Lives Matter?
Groups like PLANETA and LGBT+ that bring employees together at Progressive.
What are ERGs (Employee Resource Groups)?
You notice someone is consistently left out of informal discussions. You intentionally include them.
What is Inclusion?
A micro-learning concept using short videos that engage Progressive employees in learning about diversity, equity, and inclusion.
What is DEI in Doses?
We help leaders foster a safe, inclusive, and trust-based environment through expert facilitators and interactive workshops that build understanding and encourage open dialogue on DEI topics.
What is the Speaker's Bureau?
This decade saw the rise of the first Employee Resource Groups (ERGs) in companies like Xerox.
What is the 1970s?
Attention, Awareness, Empathy, Intention and Introspection
What are the 5 Inclusive Behaviors?
You challenge your own tendency to favor people with similar styles and adjust your behavior.
What is Intention (or Introspection)?
Connection, Acceleration, Education and Innovation
What are the CRM DEI Council's Strategies and Objectives?
These events showcase personal stories and explore practical strategies designed to strengthen self-expression, emotional awareness and connection with others.
What is Inclusion Quarterly?
This year, Congress repealed “Don’t Ask, Don’t Tell,” the U.S. military policy barring openly gay service members.
What is 2010?
At Progressive, DEI is directly tied to this leadership expectation focused on valuing each team member.
What is the People Leadership Job Objective?
You adjust how work is assigned so everyone has access based on needs, not sameness.
What is Equity?
Goal = 40%
What is CRM IQ attendance goal?
A tool that helps you find relevant content and explore new perspectives more efficiently.
What is the DEI Resource Assistant?
This organization, founded in 1924, was one of the first LGBTQ+ rights groups in the U.S.
What is the Society for Human Rights?
This company expectation emphasizes removing barriers and ensuring fair access to opportunities.
What is Equity in Action (or Inclusive Leadership expectation)?
You ask, “Whose voice is missing?” before making a decision.
What is Inclusive Decision-Making?