Message that appears when a member attempts to check-in and is not allowed in
What is Access Denied
100
Saying to a Member (within 5 seconds of them walking in) "Hello, good morning/afternoon, how are you today?" is an example of...
What is proper greeting
100
Easy & hassle free. No CONTRACTS
What is Bank drafts
100
The only acceptable methods of payment for Facility Membership fees on an Annual Basis
What is Cash, credit cards, money orders, cashier's checks or personal checks.
200
Touch base within 1 week of "Tour" if they did not join.
What is Phone Call
200
a process that allows entry to the facility or building that is recorded on a member's record
What is Check-In
200
Identify yourself, don't sound scripted, take it slow, answer with smile
What is a Phone Call
200
Caring, trained, background checked staff. Enriching activities, convenient/on-site, peace of mind for parents, development of social skills, introductions of character values
What is Kid's Zone
200
Members who desire to use multiple Central Coast Branches will required to purchase a
What is Central Coast Memebrship
300
A pre-written letter send 2 weeks within joining.
What is Membership Director Welcome Letter
300
This helps members/potential members know that you work here
What is name tag & staff uniform
300
Increased energy, decreased body fat, reduced stress, can utilize during all types of weather and good for all levels
What is Cardio Equipment
300
Categories of Facility Membership shared across the Association include
What is "Student/Youth", "Adult", "One Adult w/ Kids", "Two Adult w/ Kids", "Young Adult"
400
Vital piece of information filled out at the beginning of all tours and phone call inquiries
What is "Welcome to the Y" Card/Tour Cards
400
Increased self esteem, teaches skills of the game, promotes family time, teaches character values, no tryouts/all children play!
What is Youth Sports
400
Individuals who are YMCA Members from an area located outside of the Central Coast YMCA territory, and are in the area for a short-term, job assignment, or on vacation.
What is AWAY Members
DAILY DOUBLE: AWAY stands for
500
Trial given to prospects
What is a 3-Day Guest Pass
500
Opportunity to give back to the community, promotes sense of belonging, networking, greater commitment to the program (coaches)
What is Volunteers/Volunteering
500
"Our vision is to create and sustain a proactive environment that perpetuates cultural competence and evidences the high value on including in our daily practices the diverse views of our Board Members, Staff and Volunteers and, generally, the communities of the members that we serve."