Performance
Product
Rethinking Retail
Fashion
Client Books
100
DPT goal
What is [insert store specific DPT goal for Q1]?
100
Spring trend collection
What is Road to Romance?
100
Something Managers use to ensure all Associates are using retail journey techniques
What is Meaningful Feedback?
100
These are not pants
What are leggings?
100
This should be set aside at the beginning or end of each shift
What is time to contact clients from client books?
200
UPT Goal
What is [insert store specific UPT goal for Q1]?
200
Spring precious collection
What is Crystal Infusion?
200
Great place to 'unpack' your clients
What is the meaning wall?
200
This is encouraged among all Associates
What is individual style while dressing in an appropriate professional manner?
200
This person is responsible for identifying great client interactions and encouraging Bartenders to add clients to thier client book
What is the Floor Lead
300
Store Goal
What is [insert store specific goal for March]?
300
Adorn yourself with this collection and celebrate the cherished steps that led you to the people and places that will live forever in your heart.
What is Road to Romance?
300
Great way to add color and additional meaning to a client's selection
What is framing?
300
This should be a dark wash or colored with no rips, holes or fraying.
What is denim?
300
A great time to contact clients from client books
What is when a new collection is launching?
400
Conversion
What is [insert store specific conversion goal for Q1]?
400
When you wear this bangle remember to relish all the glinting happenings of the present.
What is the Gleaming Moment Expandable Wire Bangle?
400
The best way to welcome clients into the store
What is the joyful step-back
400
Use this to ensure you are always wearing a complete and polished outfit.
What is the three piece rule?
400
Reaching out to clients using client books will do this.
What is drive traffic to your store?
500
An efficient one of these can positively impact all KPI's
What is Floor Lead?
500
The harvest goddess and daughter of Zeus, who breathes lush, blooming life into the winter ground.
What is Persephone?
500
A great way to make sure the client hasn't forgotten any other gift-giving occasions
What is using the 'oh boy' step?
500
This is to be kept in your assigned locker during work hours.
What is a personal cell phone?
500
This is a great time for Managers to give Bartenders feedback on their use of client books
What is Monthly Touch Base?
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