Do
you
know
your
stuff?
100

What does GPS stand for?

What is Guided Personal Service. 

100

What is the system name you use to check if there is PTO time available?

What is ALVARIA?

100

Who was the ancient Greek goddess of love?

What is Aphrodite?

100

What day of the week do you complete your timesheets?

What is EVERYDAY. :)

100

Where can you find commonly needed phone numbers in policy? 

What is in epolicies phonebook. 

200

Who are the west coast supervisors for PCC? 

What is Mandy, Zac and Marcela. 

200

How many questions are in the provider post call survey?

What is 3?

200

What letters of the alphabet are used to stand for "kiss" and "hug"

What Is X and O

200

Which RUMBA system do your check code restrictions?

What ACAS.

200

What should you do if you have a power outage?

What is notify Supervisor immediately, provide a snip of power outage, and get a ticket number. 

300

What does PCC stand for? 

What is Provider Contact Center. 

300

What is the number to SPOC?

What is 888-905-9500?

300

What is the more preferred gift over flowers for Valentines Day?

What is Chocolate?

300

What RUMBA system do you use to look up provider details?

What is EPDB?

300

What system would you use if the provider advised they sent in documents? 

What is ECHS?

400

Who is the CEO of Aetna?

What is Steve Nelson.

400

What is the # to attendance line?

  

What is 855-253-5191.

400

Which fruit was once also known as the 'love apple'?

What is Tomato.

400

What is the name of the new phone system we will all be using soon?

What is Five9. 

400

You use this system to review overpayment details. 

What is OPT (overpayment system).

500

Who is our PCC director? 

Who Is Nancy Allen.

500

What is the name of the Site where you find all the lifelines and Provider Initiatives?

  

What is Lifeline PCC Commercial. 

500

What Color, besides red, is commonly associated with Valentine's Day?

What is Pink.

500

What dose HAW stand for?

What is Heart At Work.

500

You would not put yourself in this status on AVAYA/ Five9 if you needed to take an extra break. 

What is ACW (aftercall).

M
e
n
u