Company Values
Tom Harris Vision Statement
What is... to be so remarkable that our customers will recommend us to others
Access me to calculate up to date pricing for your mobility customers
What is... Easy Payment Calculator
When my store manager isn't around, I can use this guide to educate myself on all the latest business promotions and pricing
What is... Small Business Solutions guide
I am the portal that allows me to start the transaction for customers who have exclusive offers through their employers
What is... Employee Verification System
What is... Home Solutions Reference Sheet
Tom Harris Guiding Principles
What is... Customers, Growth, People, Positivity, and Innovation
By purchasing into this program, your customer will get remarkable V.I.P. treatment when coming into any Tom Harris location
What is... Customer Care Plus
Submit me to get 25% of the total gross profit earned
What is ... Tom Harris Business Referral Program
Clients migrating from Consumer to EPP are responsible for paying a fee on their next bill of how much?
What is ... $50
I am a low cost option for individuals who do not watch traditional TV
What is ... Pik TV
This product led to the creation of Tom Harris Cellular
What is... Car phone
I am a call centre that is here to support you through your mobility transactions
What is... Channel Care
Once your customer has multiple lines on their account, they are eligible for this...
What is ... Multi Unit Discount
Discount on FFH products that EPP customers receive
What is ... $10 off per service
TRUE OR FALSE
Koodo customers are eligible for Mobile and Home perks with Telus Home Services
What is... True
Our way of recognizing and celebrating our top employees. Employees from the sales team are eligible to earn a place based on their results throughout the year.
What is... President's Club
Make sure you always log into me when you are activating, renewing or migrating consumer accounts.
What is... Smart Start My Account
Telus will wipe any device balance off of a business customer who has how much time remaining on their contract??
What is ... 3 months or less.
True or False:
A consumer account converting to EPP with a device balance over 90 days can do so without any penalties
What is... False
Your customer will have to pay off their remaining device balance before being able to migrate over to an EPP account
The simplest, most effective way to start a conversation about home services that can result in you getting a home services load
What is... always ask!
Created in 2018 to honour Tom Harris’ legacy as a family man and community leader
What is... Tom Harris' Fund for Families
TRUE OR FALSE:
Clients are able to activate extended warranties on their phone within 90 days of purchase
What is... False
Clients are able to activate their extended warranty on their phone within 60 days of purchase
Maximum amount of lines a business account can have before needing to fill out a form for CARAT (Credit & Risk Assessment Team)
What is... 8 or more lines.
TRUE OR FALSE:
I can use a business card as a form of ID verification
What is... True
You can use recent pay stubs, business cards, employee badges, and verified work emails
Open book:
Internet 300 and 4 theme packs + 1 premium on a 2 year contract... How much am I?
What is...
$198 with GWP
$163 with Promo Pricing