Misc
What programs are ending on 9/5/21?
PUA, PEUC, EB and FPUC.
I see Id.Me is verified 8/15/21, am i allowed to delete the ID controls it left behind?
No, we would need to wait 14 business days from 8/15/21 to be able to remove those as long as MCU/OSI isnt assigned to the claim.
Earliest you can punch into the system.
What is 7:50
The status the new claim needs to be in for New Ocs that didnt make 10 times the benefit rate.
D status for Defaulting back into the expired claim
Calculating the amount earned between LDW on the previous claim and LDW on the new claim is called.
What is checking 10 times the benefit rate of Original Claim.
2 places you can check for wage information.
What is UBTB and WGE2
I open the claimants claim and see referred for review of id.me email mismatch in the comment log. Would i then refer them to id.me to verify ids?
No, once thats posted that means they did id.me. Check to see if its been 14 days since that was posted, if it has been then send an email to your manager using the template to escalate the claim
Weekending 8/29/21 a claimant worked 12 hours and didnt make over $504. All other certification questions answered no as well. How many effective days are they owed?
3 effective days.
When working a FTR - REF I'm allowed to delete controls and release certs. True or false?
False. We cant delete any of those controls or release any certs.
When is a claimant getting extensions on their claim instead of a new Original Claim? (before 9/5/21 anyways)
What is when theres been no intervening work between the original claim and new claim/or no 10 time the benefit rate. also when theyre peuc reachback eligible
I see ACIC/590 issue along with Break Due to Emp control. Am i allowed to work this break in claim scenario?
No, were not able to work to work both of those issues. We would read the ADJ issue script to the claimant.
First thing to open after punching in and and to close right before clocking out.
What is Max/Dialer.
The control that trumps all controls.
What is MCU/Do not pay see log
We need proof of address to do an address change. True or false?
False. as long as we trust its them we can change it, if we dont then we can refer to id.me.
I see the claimant has wages in another state. I tell him where the wages are. True or False.
False.
Claimant calls in and states the claim thats opened isnt theirs and they didnt file it. I dont see a mcu tag anywhere on the account or a do not pay see log message. I then.
Post a disqualification then refer then to the fraud number and fraud website links.
I see the claimant has an open claim in another state, i tell them where the claim is. True or False.
True.
What are the 4 languages Id.Me can now support?
English, Spanish, Haitian Creole and Traditional Chinese.
The max amount of hours and gross wages a claimant can make per week and claim benefits.
What is 31 hours a week and $504 in gross wages.
A regular UI claimant is missing 3/7/21 3/14/21 and 3/21/21. I dont see they certified for those in any sessions but they shouldve been eligible for them. They are not id.me verified. Am i able to take those missing certs today?
No, they would need to be id.me verified before we can take the certifications for those weeks.
What is the difference between an overpayment and a forfeit day?
Overpayment - The amount overpaid to the claimant.
Forfeit day - assessed for days they misrepresented themselves, if misrepresented 4 effective days they can be assessed 8 forf days.
You see poss new hire block in Ric/UBWR you direct them to.