FOSSE
RESERVATION KEY
WHAT IS F7?
MGS
MARRIOTT GLOBAL SOURCE
LOWEST STATUS
WHAT IS A MEMBER?
GUEST REQUEST
WHERE IS OPEN CASES?
ALSO CALLED
WHAT IS CALLED GUESTVOICE?
SELF HELP KEY
WHAT IS F11?
TRAINING
WHERE IS DIGITAL LEARNING?
ROOM NIGHTS TO ACHIEVE PLATINUM
WHAT IS 50 NIGHT/YEAR?
COMMUNICATE WITH GUEST
WHAT IS CHAT OPTION?
GREEN SMILEY FACE
WHAT IS A GREAT SURVEY?
MARKET CHARGES WITH THIRD PARTY BOOKING
WHAT IS AN INCIDENTAL CARD?
CASES
WHAT IS EMPOWER-GUEST EXPERIENCES?
4 PM LATE CHECKOUT
WHO ARE PLATINUM, TITANIUM, AND AMBASSADOR
CEC
WHAT IS CUSTOMER ENGAGEMENT CENTER?
INTENT TO RECOMMEND BRAND STANDARD
WHAT IS 62.6?
ROOM TYPE & OCCUPANCY
WHAT IS F8-RESERVATIONS DISPLAY-AVAILABILITY DISPLAY
GUEST REVIEWS
WHAT IS GUEST VOICE?
500 POINTS PER STAY OR F&B ITEM
WHO ARE PLATINUM, TITANIUM, AND AMBASSADOR?
CLOSING CASE
WHAT IS ALWAYS MAKE SURE TO CHOSE COMPLETED?
BRAND BENCHMARK/GSS
WHERE IS UNDER SATISFACTION?
TAX EXEMPT STATUS
EDIT-TA/WHL-F5-TAX RULE-F1
EMPLOYEE RATE FORM
WHAT IS MHUB?
YOUR24
WHO IS AMBASSADOR ELITE?
OLD CASES
WHERE IS CLOSED/CANCELLED CASES?
ACCESS FOR MEDALLIA
WHAT IS GO TO MGS-IDENTITY CENTER-ORDER SERVICE FOR YOURSELF?