Jeopardy

TD New Account Requests

100

How does an advisor request a new account opening from Advisor Services?

A task is assigned to the Advisor Services queue

200

What happens if a task submitted to MSC is NOT in good order?

Task will be moved to the end of the request list and deferred until it is in good order.

300

When is a task status changed to in progress?

When the service associate starts working on the request

400

When the Work Item is submitted for advisor review, what needs to be updated in the Practifi task?

All corresponding WI numbers, FedEx tracking # if applicable and the task is reassigned to Account Services. 

500

What information about the Trust is required to open a trust account?

The Trust title, Date of Trust, and Trust Tax ID/EIN

LPL New Accounts Requests

100

Is SWM or SWM II used to open TC accounts at LPL?

SWM

200

What client PII is used to search if the client already exists in ClientWorks?

SSN

300

What email address is cc'd when the documents are sent via esignature?

[e-mail]

400

What form is required in order for an advisor to be paid fees for an LPL/TC account?

F823-R/ Custom Billing form

500

How many docusigns will the client receive if they are transferring a TOD, Roth IRA, and IRA to new LPL/TC SWM accounts?

9

TD Account Maintenance

100

Who is required to sign the Move Money form to link Jane & John Doe's Joint bank account to Jane Doe's Roth IRA at TD Ameritrade?

Jane Doe

200

What is required when a client name is changed due to marriage and they have a TD Ameritrade account they wan to update?

first 4 pages of the DIMA or NIMA with updated name, TD Name Change Authorization Form, Marriage Certificate

300

If a client wants to link their Business bank account to their TD Ameritrade account what is required in addition to the signed Move Money?

1. Documentation must be one of the following acceptable items: 
   1. Voided check that clearly identifies the controlling parties
      1. Ex. Smith Locksmith, John Smith
   2. Bank signature card
   3. Bank letter on bank letterhead
   4. Bank account statement
2. Documentation MUST include: 
   1. Bank account title
   2. Bank account number (full or last 4 digits of account number are acceptable)
   3. Name of authorized signer(s)

400

What are 2 things can we update verbally with TD?

phone #, electronic to paper statements/confirmations

500

What are the steps to send forms for client's wet signatures?

Complete to advisor review

Send advisor follow up email for form approval

send forms via FedEx

Add tracking notes to Practfi task

Reassign task to account services

Retirement 101

100

Name an example of a qualified registration type

IRA

SEP IRA

ROTH IRA

401(k)

SIMPLE IRA

403(b)

Rollover IRA

200

What's the difference between a rollover and a transfer 

A Rollover is from a qualified plan such as a 401(k) or 403(b) to an IRA Rollover account

A transfer is from like to like account types, such as IRA to IRA or ROTH IRA to ROTH IRA 

300

Name three non-qualified registration types

Joint Tenancy with rights of survivorship 

529 Plan

UTMA/UGMA

TOD

Individual

Trust

400

At what age are you required to take RMDs?

Age 72

500

DOUBLE JEOPARDY

401(k) Plans are offered for profit companies and 403(b)'s are for non profit companies

New Account Processing TD

100

What is the last status of a work item before it is sent to TD for processing?

Final Review

200

Where can you review the status of forms that have been sent to TD?

Status Tracker 

300

What forms are required to be completed and in good order to open a Fee Roth IRA for a hybrid advisor?

LPL OAA,RTQ, DIMA, TD IRA App, Move Money

400

In what system are portfolios assigned to accounts?

Orion

500

What client PII can cause a Patriot Act and how can they be resolved if they are correct on the application?

Address - Government Issued ID w/ Address, Utility Bill, Brokerage Account or Bank statement (not from TD) with explanation if there is a discrepancy

SSN - Social Security Card & Government Issued ID

Name - Social Security Card & Government Issued ID

DOB - Government Issued ID or Birth certificate