CORE VALUES
Honor commitments and never compromise ethics
INTEGRITY
Line of business I will service
Community & State
Helps employees take courses to learn new skills, track learning progress, and complete required courses.
LearnSource
Acronym that ultimately stands for Net Promoter Score
NPS
Where to sign up for benefits
Benefits Site
Build trust through collaboration
RELATIONSHIPS
Dedicated to providing health care products and services to states that care for the economically disadvantaged, the medically underserved and those without the benefit of employer-funded health care coverage.
Community & State
UnitedHealth Group's employee recognition program.
BRAVO
Customers who rate us 0-6 on the likely to recommend question.
Detractors
Where to find deals and discounts
Employee Discount Site
Walk in the shoes of the people we serve and those with whom we work
serving the health coverage and well-being needs of companies and organizations of all sizes, as well as individuals and families.
Employer & Individual
To request or approve access, password maintenance.
SECURE
Customers who rate us 7 to 8 on the likely to recommend question.
Passives
Where to get rewards for your health
Rally
Demonstrate excellence in everything we do
PERFORMANCE
provide a wide range of products and services to more than 7 million people in more than 150 countries, including health care delivery, health benefits and more.
UHC Global
Get technology help from agents via live chat, phone, or self-service knowledge articles.
IT Help Desk
Customers who rate us 9 or 10 on the likely to recommend question.
Promoters
Where to access reporting your time
SPARQ
Invent the future and learn from the past
INNOVATION
The largest business dedicated to the health and wellbeing needs of seniors and other Medicare beneficiaries.
Medicare & Retirement
where employees, managers and contractors access and manage their information, such as entering time and Paid Time Off (PTO) and absences.
Global Self Service
measuring the experiences we deliver to the people we serve, so that we can eliminate burdens, improve health outcomes, and innovate customer-centric solutions.
Net Promoter System
UnitedHealth Group mission of Helping Build Healthier Communities. We combine our knowledge, experience and passion to improve the health of the communities where we work and live. We do this through Our People, Our Partners and Our Foundations.
Social Responsibility