Check Negotiability
Digital/Mobile Banking
Business Accounts
Controls
100

At what point is a check considered stale-dated?

6 months

100

I am a mobile app feature that allows customers to deposit checks by taking a photo. What am I?

Chase QuickDeposit

100

What information and documents are required to open an LLC?

EIN Number, Website validation or Articles of Organization, and two forms of ID

100

How long can an individual be custodian of the vault?

365 days

200

Jon Jones is the custodian for Sally Jones’ Uniform Transfer to Minors Act (UTMA) account. How must Jon endorse this check to ensure its negotiability before depositing a check into the UTMA account?

Jon Jones, custodian OR Jon Jones as Custodian for Sally Jones under UTMA

200

What is the cutoff time to deposit a check on the mobile app?

11 pm Eastern 

10 pm Central 

200

True or False: We cannot add beneficiaries to business accounts.

True

200

How much can an Associate Banker (over 90 days) pay to the customer when using Teller Express?

$25,000

300

Up to how long can a check be returned for improper, missing, or forged endorsements? 

3 years 

300

I am a feature that can be accessed on the app or Chase.com to check your credit score for free. What am I?

Credit Journey

300

What is a standalone app that we offer for business customers to take payments on the go through a mobile device or contactless reader?  

Chase Mobile Checkout

300

What is a daily task we can do to ensure all documents were scanned into the EIV? 

Daily scan report 

400

Jessica brings a small stack of checks to Finley to deposit. Finley notices there are more than six checks in the stack and decides it’s unnecessary to verify each check for negotiability. This is acceptable. True or false? Why?

True – deposits containing six or more checks do not need to be individually verifies for negotiability or endorsement

400

What is the typical limit that customers can wire out using Chase Mobile app? (not CPC)

$25,000

400

What are some ways that a Business Complete Banking account monthly service fee can be waived?

  • Maintain a linked Chase Private Client CheckingSM account
  • Maintain a minimum balance of at least $2,000 in this account each day of the statement period
  • Spend at least $2,000 using your Chase Ink® Business Card(s) on purchases
  • Deposit at least $2,000 into your Chase Business Complete Banking℠ checking account from one or more of the following (net of chargebacks, refunds, or other adjustments):


400

A customer comes into the branch to make a withdrawal at the transaction line. Since the customer typically banks digitally via ATMs and the mobile app, the system flags the transaction for potential fraud due to unusual activity. What steps should the person performing the supervisor override take?

Review transaction history, compare previous checks, or authenticate with another form of ID.

500

List all parts of a check we inspect for negotiation using the Z-method. (hint, there are 9 things)

1. Maker information
2. Check number
3. Date *
4. Payee *
5. Numeric & Written dollar
amount  *
6. Drawee Bank
7. Memo line
8. MICR line *
9. Maker’s signature

500

Keith walks in the branch to make a cash deposit but realizes he forgot his debit card at home. Keith is flustered because he planned on grocery shopping directly after leaving the branch, but now he has to go home first to get his card. As an adopter, you notice Keith has an iPhone with him. What should you do?

Show him how to add his debit card to his Apple Wallet.

500

How long should we schedule an appointment for a business account and what information should we gather? 

1.5 hours, make sure they are in good standing with the state, all owners will be present, all documentation needed is gathered, and create a prospect. 
500

How often does the Vault have to be balanced? Who can balance it?

Once a week (M-Sat). Vault custodian can balance it themselves, or two people in dual control. 

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