Empathy
Feeling pity or sorrow for someone else's misfortune.
Sympathy
A disorder that primarily affects a person's emotional state.
Mood disorder
(Also acceptable: Depression, Anxiety, or Bipolar Disorder)
Stating your name and explaining why you are there.
Introducing yourself
A process through which individuals improve their health and wellness.
Recovery
Listening while giving full attention to speaker.
Active listening
A chronic disorder characterized by drug seeking and continued substance use despite harmful consequences.
Substance Use Disorder
Questions that cannot be answered with a yes or no (who/what/where/when/how).
Open-ended questions
An action or situation that can lead to an adverse emotional reaction.
Trigger
The act of being genuine and truthful.
Honest
A powerful emotional response to a distressing event.
Trauma
Repeating either exactly or paraphrasing what the other person says.
Reflecting
The ability to withstand adversity and recover from setbacks.
Resilience
Understanding and sharing the feelings of another.
Empathy
A disorder defined by abnormalities in one or more of the following domains: delusions, hallucinations, disorganized thinking/behavior, and negative symptoms.
Schizophrenia spectrum and other psychotic disorders
The ability to have an honest give and take conversation.
(Think building trust)
Building rapport
The belief that recovery is possible. An optimistic state of mind.
Hope