Team Kate
Name three steps you can take to perform Tier 1 troubleshooting
Who does the control desk escalate to in a multi-site outage
The control desk will escalate to the NOC
In what ways do MediaSignage player options vary?
Storage capacity, processor speed, user-interface features, price
Name the three types of TV's we use for digital media.
LG TV
NEC TV
LG smart tv
What disney princess is the only one to have tatoos?
Pocahontas
Name three tools that can be accessed in the CSR section
NMP
Enterprise VOIP
AWMS
What layout options do you have to help keep content organized? (digital media/media signage)
Main window content
*Side window content
*Data feeds/crawler
*Video on Demand (VoD)
What is an ActivePath Blackout?
When one transport is completely down and the other transport is being used 100%
What is ARP used for?
To tell what is plugged into which ports, the mac address and ip address of devices
Walt Disney passed away in 1966. One of the last known actions he took was writting a then disney child actors name on a napkin for future movie/show ideas. Who was/is this child actor?
Kurt Russell
What number do customers call to get in contact with Hughes Enterprise Support?
800.788.6000
How many LAN ports (RJ45) are on the HR47000 router?
7 ports
What information do you need to provide when contacting the Heat Team?
parent case and work order number, location's account number, address of location
What substances are not allowed to be used while working at arcsmartsolutions? Name 4
Methamphetamine
Alcohol
Marijuana
Methodone
What easter egg is in EVERY SINGLE PIXAR MOVIE
pizza planet truck from toy story
A PSR is when a repair exceeds the WWTS technicians normal scope of responsibility. Name 4 examples of this
What are the optional devices used to broadcast and record live programming to the TV that has Digital Media
Slingbox Pro
Slingbox M1 (Newest model)
What values need to be documented for a Hard Down? At least 3 please for points
Event / event description / last notify / duration / count
What are third party NAP's ordered through
DSR
This is the highest grossing christmas movie of ALL TIME!!!!
2018's The Grinch.
Name the six locations/cities that contain Disney Resorts
(Trivia) What is the longest word in the English language?
pneumonoultramicroscopicsilicovolcanoconiosis
In what state is it illegal to have a sheep in the cab of your truck WITHOUT a chaperone?
Montana
What is the name of the movie that featured an X-ray technician who turned out to an actual serial killer in real life
The exorcist
The movie "National Lampoons Van Wilder" is based on a 1997 Rolling Stone article called "the undergraduate". This article and the events in the movie are based on this comedians life
Bert Kreischer