Jeopardy

INTRO

100

To sign up for an account on the des.nc.gov website, what 3 unique things must be provided?

Unique email address, username & password. 

200

What Department does DES fall under?

 Dept of commerce

300

True or False: Individuals pay for unemployment benefits through tax withholdings through their employer.  

False

400

To be eligible for unemployment insurance benefits, you must meet the following four criteria:

• Be unemployed due to no fault of your own.
• Have earned enough wages during the base period.
• Be physically able & available to work and actively seeking work with at least 3 employment contacts each week. 
• Register for work with NCWorks. Claimants who live outside of North Carolina must register for work with your state’s job service office.

500

What are at least 3/7 requirements for Clean Claim?

*All DFF’s are completed

*All issues are being addressed, review notes and Issues List

*Claim is a valid claim..(not exhausted, expired or withdrawn)

*Claim is Monetarily eligible

*No ID Me issues

*No CSS or Claim hold

*No “WARNING” on Claimant Details screen for revoked account or possible fraud, review notes for possible fraud alert

ABBREVIATIONS

100

What does DES stand for?

Division of Employment Insurance 

200

What does BRI stand for?

Benefit Right Information 

300

What does SAVE stand for?  

Systematic Alien Verification for Entitlements

400

What does UCFE stand for?

Unemployment Compensation Federal Employee 

500

What does UCX stand for?

Unemployment Compensation for Ex- Service Members 

WAGES

100

What is a base period?

A timeframe used to determine whether the clmnt is monetarily eligible to receive unemployments payments. It normally includes the first four of the last five completed calendar quarter.  

200

What is the minimum total base period? 

6841.44

300

What is a Benefit Year?

•A benefit year is the 52-week period from the date a valid claim is filed. The benefit year begins on the Sunday of the calendar week that a valid claim is filed.

400

If claimant files a claim in 11/18/2022, which quarters will be included in the ORIGINAL base period?

Q3- 2021 

Q4- 2021

Q1- 2022

Q2- 2022

500

If claimant files a claim in 01/01/2023, which quarters will be included in the ALTERNATE base period?

Q1-2022

Q2- 2022

Q3-2022

Q4-2022

Filing UI

100

What is the first step in the filing claims process?

Register the claimant

200

How far must you go back when adding separations? 

18 months 

300

After filing claim, what is the next step?

Provided CID & confirmation number or Complete Dff. 

400

What is the difference between a reopen and additional claim?

Reopen would be selected if the claimant has not had any additional employment 

Additional would be selected if the claimant has had additional employment

500

Where is the "file reactivate claim" button located when doing additional claim?

Under claim history 

Other Claims

100

If it has been more than 14 consecutive days since a claimant filed a weekly cert what would be the next step?

Reopen or Additional claim 

200

Where should Federal employees file?

 Last duty station

300

What do Military (UCX) claimants have to have before starting a claim if they served within the Last 18 months?

DD214 member 4

400

When is it ok to create a correspondence & what do you need to issue the correspondence ?

Federal claims(UCFE) & both Start and End dates 

500

What are the correct steps when filing CWC?

Register, File UI, File Separations, File Claim, Request IB4 Wages.