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CPI
Auto Express
100

This is the fine per vehicle for not having a buyers guide attached to the car

What is $10,000
100
Starting at this number of Repos you can ask for entire balance to redeem

2nd Repo

100

The text auth code has this many numbers

5

100

This amount is the deductible for CPI insurance

what is $500

100

Auto Express colors are from this high school

What is North College Hill

200

This is the CRM we use

What is Dealersocket/Blackbird

200
This customers payment was due on the 15th. What is the date the late fee will be added?

What is the 26th?

200

This is where the GPS tracker is installed at on the car

OBD sensor

200

If a customer is paying CPI semi monthly this is the amount of their CPI payment each time

What is $45.50

200

This is the physical address for the service building

300

This is how many times the date and time should be repeated on a sales call to confirm a test drive

3

300

This is the amount of the Admin Fee for Impounds

What is $200

300

This is the percentage goal for current accounts at close of business on friday

83%

300

A weekly customer pays $21 for CPI every week - We are charged this much weekly from the insurance company for their coverage

$21

300

This is the phone number customers use for IVR payments

866-740-4322.

400

This is the number of points awarded on the score sheet for "Lives with Other"

What is Negative 5 (-5)

400

How much of the Impound Fee can you charge at a Redeem?

What is the entire amount

400

These 2 forms are needed to get a check from an insurance company for a claim

LOG (letter of guarantee) & POA (power of attorney)

400
Are CPI payments prepaid or postpaid?

Postpaid

400
He is the longest tenured employee

Who is Christopher Craft

500

These are the 5 rows cars for sale are parked on

Daisy, Detail, White City, Route 4 and Bobmeyer

500

This needs to be calculated into a promise to pay if payment will be made 10 days after scheduled due date

What is the late fee?

500

What is at the top of the Auto Express Pyramid of success

500

Per the contract we wait this many days before adding CPI to an account if full coverage insurance is not provided

What is 7 days?

500

These are our 4 Core Values

Service, Integrity, Reliability and Determination

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