Glossary
Informal Letter
Informal message
Informal e-mail
Formal letter
100

An action we take to restore an asset to proper working conditions.

A) What is repair?

B) ¿What does the technician do?

C) Preventive Maintenance

A) What is repair?

100

A friendly greeting, such as "Dear(name)", "Hi (name)", "Hey (name)"

A) What is greeting in informal letter?

B) What is greeting in informal email?

C) What is greeting in informal message?

A) What is greeting in informal letter?

100

You can star with a casual greeting like "Hey", "Hi", or "Hello"

A) How can you Start an informal message? 

B) How can you Start an informal letter?

C)How can you Start an informal email?

A) How can you start an informal message?

100

You might use these in an informal email to convey emotions, like :) or

A) What are GIFS?

B) What are stickers?

C) What are emoticons or emojis?

What are emoticons or emojis?

100

This type of greeting is used to start a formal letter, often beginning with "Dear".

A) What is salutation?

B) What is Closing 

C)  What is Signature

A) What is salutation?

200

The process of maintaining or preserving a physical asset that is essential to a business.

A) Corrective maintenance

B) What is maintenance?


What is maintenance?

200

It is that closing in which phrases such as: "see you soon" or "take care" are used.

A) What is the closing in informal message?

B) What is the closing in informal letter?

C) Maintenance engineer

B) What is the closing in informal letter?

200

You can use WhatsApp, Messenger, Facebook to send a message 

A) what are the plataforms to send a informal email?

B) What are the platforms to send an informal message?

C) what are the platforms to send an informal letter?


B) What are the platform to send a informal message?

200

This common informal email practice involves writing in a way that mimics speech, often using contractions like "don't" or "you're".

A) What is colloquial language?

B) What is formal language?

C) What is friendly language?

What is colloquial language?

200

This term describes the structured format and polite tone used in formal letters.

A) why are informal tone?

B) what is enclosures?

C) what is formal tone?

C) What is formal tone?

300

Any maintenance task that is performed in order to restore equipment, machinery, or systems to proper working order.

A) What is corrective maintenance?

B) What is preventive maintenance?

C) What is predictive maintenance?

A) What is corrective maintenance ?

300

Is the first element in an informal letter 

A) What is salutation?

B) engineers maintenance

C) What is body?

A) What is salutation?

300

You can use friendly an relaxed language 

A) what lenguage you can use in an informal letter?

B) What language you can use in an informal message?

C) what lenguage you can use in a informal email?


B) What language yo can use in an informal message?

300

This is the term for a brief, casual update about one's life in an informal email.

A) What is personal secret

B) What is personal anecdote?

What is personal anecdote?

300

This part of the letter contains the main content and purpose of the communication.

A) What is date?

B) What is the body?

C) What is the contact information? 

B) What is the body?

400

Maintenance work done at regular time frames to fix signs of wear before they lead to breakdowns.

A) What is Predictive Maintenance?

B) What is Preventive Maintenance?

C) What is Corrective Maintenance?

B) What is Preventive Maintenance?

400

Is the main content of the letter

A) What is the closing in an informal message?

B) What is the body in an informal letter?

C) What is the body in an informal email?

B) What is the body in an informal letter?

400

You can start with a casual greeting like "Hey [Friend's Name]," or "Hi [Friend's Name],".

A) what is greeting?

B) What is a farewell?

What is Greeting?

400

Informal emails often use these instead of full words, like "BTW" or "LOL".

A) What are initials?

B) What are abbreviation or acronyms?

What are abbreviations or acronyms?

400

This polite closing phrase is often used before the sender’s signature in a formal letter.

A) What is Sincerely?

B) What is Closing? 

C) What is Salutation?

A) What is Sincerely?

500

Procedures used to ensure that equipment is turned off and inoperable until maintenance work is completed.

A) What is maintenance?

B) What is LOTO?

C) What is preventive maintenance?

B) What is LOTO ?

500

Informal letters often address the recipient by this, instead of their full name or title.

A) What is your first name or nickname?

B) What is second name or nickname?

C) What is first name or nickname?

C) What is first name or nickname?

500

You can use phrases like "Love," "Take care," or "Talk soon," followed by your name.

A) what is saludation 

B) what is sign- off?

What is sign -off?

500

This type of sign-off is often used in informal emails, such as "Best" or "Take care".

A) What is greeting?

B)What is body?

C) What is closing salutation?

What is closing salutation?

500

This phrase often follows the salutation and introduces the main topic of a formal letter.

A) What is the Closing?

B) What is the signature?

C) What is the opening statement?

C) What is the opening statement?

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