To sign up for an account on the des.nc.gov website, what 3 unique things must be provided?
Unique email address, username & password.
What does DES stand for?
Division of Employment Security.
What is a base period?
What is the first step in the filing claims process?
Register the claimant
If it has been more than 14 consecutive days since a claimant filed weekly certs, what would be the next step?
Reactive - Reopen or Additional claim
What Department does DES fall under?
Dept of commerce
What does BRI stand for?
Benefit Right Information
What is the minimum total base period wages that must be earned for claimant to qualify monetarily?
$7256.46
How far must you go back when adding separations?
18 months
Where should Federal employees file?
Last duty station
True or False: Individuals pay for unemployment benefits through tax withholdings.
False
What does SAVE stand for?
Systematic Alien Verification for Entitlements
What is a Benefit Year?
•A benefit year is the 52-week period from the date a valid claim is filed. The benefit year begins on the Sunday of the calendar week that a valid claim is filed.
After filing claim, what is the next step?
Provided CID & confirmation number or Complete Dff.
What do Military (UCX) claimants have to have before starting a claim if they served within the Last 18 months?
DD214 member 4
To be eligible for unemployment insurance benefits, you must meet the following four criteria:
What does UCFE stand for?
Unemployment Compensation Federal Employee
If claimant files a claim in 11/18/2022, which quarters will be included in the ORIGINAL base period?
Q3- 2021
Q4- 2021
Q1- 2022
Q2- 2022
What is the difference between a reopen and additional claim?
Reopen - NO new employment
Additional - New employment
When should you create a correspondence?
What is need to create the correspondence?
ONLY for Federal claims (UCFE) ETA935 with both Start and End dates
What are at least 3/7 requirements for Clean Claim?
*All DFF’s are completed
*All issues are being addressed, review notes and Issues List
*Claim is a valid claim..(not exhausted, expired or withdrawn)
*Claim is Monetarily eligible
*No ID Me issues
*No CSS or Claim hold
*No “WARNING” on Claimant Details screen for revoked account or possible fraud, review notes for possible fraud alert
What does UCX stand for?
Unemployment Compensation for Ex- Service Members
If claimant files a claim in 01/01/2023, which quarters will be included in the ALTERNATE base period?
Q1-2022
Q2- 2022
Q3-2022
Q4-2022
Where is the "file reactivate claim" button located when doing additional claim?
Under claim history
What are the correct steps when filing CWC?
Register, File UI, File Separations, File Claim, Request IB4 Wages.