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Cash Management Chronicles
The Merchant Maze
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Email Expedition
100

How long is the introductory rate of 0% good for on the Business Credit Card for purchases & balance transfers?

18 months

100

How much is positive pay? 

$20

100

What perk does a Changemaker account get for Merchant Services? 

$250 towards a Clover POS

100

What is the monthly service fee on a Business Analyzed Checking?

$20

100

What is the minimum balance required to get the in branch back pocket offer for the HYS?

$10,000

200

How long is the introductory rate of 0% good for on the Business Cash Preferred Card for purchases and balance transfers?

6 months

200

How much does RDC cost each month? 

$50

200

When does the promotional offer expire for the Changemaker account? 

12/31/2024

200

What is the minimum balance to keep in a Business Analyzed with no services to waive the fee? 

$26,000

200

What should be filled out when needing a rate exception? 

Rate Exception Request Form

300

What is the annual fee on a Smart Business Rewards Card after the first 12 months?

$95

300

If a client has existing business accounts elsewhere, how long will it take for them to get ACH with us? 

30 days (with 3 months of statements to show that they've been utilizing ACH)

300

If a client currently has Merchant Services with us and refers a friend, how much can they earn?  

$500 *if they apply, are approved and activate the account

300

What is the earning credit on the Business Analyzed account? 

1%

300

Effective Thursday, August 1st what two things changed about the Cash Back Checking? 

  • Increasing the cash back on POS transactions from 1% to 2%
  • Increasing the maximum cash back per statement cycle from $10 to $50
400

How long does it take to earn 2,500 bonus rewards points on the Business Real Rewards Card?

6-8 weeks after first purchase

400

What is the discount for utilizing wire manager online for domestic and international wires? 

$25/$45

400

To be eligible for any promotions, what is the minimum processing volume that you need annually? 

$100,000

400

How much should the initial deposit be on a Tiered Business Checking? 

$1,000

400

Name two steps that need to be taken when a client is in the branch looking to open the HYS offer they saw online?

Send email with info, subject line stating that client is in branch

&

Call Regional

500

Name one reward a client can receive on a Business Cash Preferred Card?

3% cash back on eligible purchases at gas stations, office supply stores, dining, takeout and food delivery services

or

Earn 1% unlimited cash back on all other net purchases

or

$25 cash back awarded after first purchase

or

$100 Annual Software credit  after 11 consecutive monthly software transactions

500

How much is ACH services monthly, per batch and per item? 

$10/$10/$0.10

500

Name both rebate offers that we currently have until September 30th 2024

$500 Rebate on Clover Flex or Mini 

&


$1,000 Rebate on Clover Station Solo or Duo

500

Name two free services in addition to Online Banking that the Kearny Changemaker account gets

Free Positive Pay

Free Incoming Wires

Free Liberty Payroll HR On-Demand Services

500

There is a known issue with the Integrated Teller update.  Although the hold function is not currently working, we must continue to follow the Funds Availability Policy and place an extended hold in Navigator. What must be filled out? 

The Exception Hold Notice must be filled out and scanned to Director. (Form is found in BPM)

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