Safety
Operations
TQM
Stock
Others
2

Who is our safety warden?

Mikekella Byrd

2

What does TQM stand for?

Technical Quality Management 

2

What is the name of R Stock?

Red Zone

2

What does JSP stand for?

Job Succession Plans

4

Where is our emergency response meet-ups? 

first meet-up is in front of its sugar 

second meet-up is at the cable cars

4

What must you write on the milk cap when opening a milk cart? 

Once opened, write tomorrow's date on the cap to indicate when the milk should be used or discarded by.

4

Name 9 major allergens. 

Milk, Eggs, Fish, Shellfish, Tree nuts, Peanuts, Wheat, Soybeans, and Sesame

4

What does FIFO and FEFO stand for?

FIFO: First In First Out

FEFO: First Expired First Out

6

What does A.L.I.C.E. stand for?

Alert

Lockdown

Inform

Counter

Evacuate 

6

Fill in the blank:

The to-go bar machines need to be descaled every _____ and the tasting bar machine needs to be descaled every ____.

The to-go bar machines need to be descaled every two weeks and the tasting bar machine needs to be descaled every month.

6

What is the acceptable temperature range for storing opened milk carts?

40oF or below

6

What are the 5 S's? Must say in order. 

1. Sort

2. Set in order

3. Shine

4. Standerdize

5. Sustain 

10

What are the Nespresso ladder rules? 

1. Employees shall not exceed 6 feet in height

2. Ladders shall not exceed 8 feet in height

3. Stock or items that employees are expected to access shall not exceed 12 feet in height

4. A ladder shall have a dedicated storage location to ensure it is easily to locate.

20

What is the quality policy?

Must say all five: 

1. Preference and Consistency

2. Product safety & full compliance 

3. Zero defects & no waste

4. Everybody's commitment 

5. Enhancing quality of life and contributing to a healthier future

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