Coverage
Liability
Damages
100

This document is critical to resolve an unlisted vehicle investigation for a car owned by ERAC.

What is a rental agreement?

100

If this link shows up in your claim, you should click it every time. It normally contains vital liability information. 

What is FNOL+?


100

This type of inspection should be set for every customer when repair cannot be addressed yet. 

What is PEG?

200

It's the preferred type of date of loss verification.

What is independent? Independent verification means solid documentation. Not word of mouth. 

200

This is the most efficient way to collect photos from a customer that will reflect metadata.  

What is a content submission link? 

200

This is a template that should be used on day one and authorization day for vehicles that are not repairable. 

What is the total loss checklist? 

300

This is the maximum weight a vehicle can be to qualify as an auto on a CO PAP.

How much is 12,000 pounds?

300

These are 2 liability activities that should be completed in tandem with your first statement. 

What is a scene review and vehicle damage review? 

300

This link may be sent to eligible customers by CTA and collect inspection photos before a PEG is requested. 

What is guided photo capture?
These photos come through with the FNOL+ most times. When the customer is ready, these photos can be converted to PEG through referral hub. 

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