Freshen up your skills
is a call on hold from 3:18 - 6:21 consider excessive hold??
No.
Where is a shrimp’s heart located?
In it’s head
IQEP-ALBGLO
EPIQ-GLOBAL
What do elves learn in school?
The elf-abet.
What has many rings but no fingers?
A phone
Business account is verified if they provide what..?
Business name as listed on accoung, business mailing address, and last 4 of account or Tax ID
What is acrophobia a fear of?
Heights
DROCER
RECORD
How many tickles does it take to make an octopus laugh?
Ten-tickles.
What goes through cities and fields, but never moves?
A road
What would we do if a customer disconnects the call in dissatisfaction?
Create an inquiry and then notate the account.
How many teeth does a shark have?
3000
IFOTIVCNERIA
VERIFICATION
Why did the banana go to the doctor?
Because it wasn’t peeling well.
David's father has three sons: Snap, Scott and _____?
David
Customer request to have the "Estate Of" removed from the chek, what do you do?
Create an escalation.
If it takes eight men ten hours to build a wall, how long would it take four men?
No time, because the wall is already built
PAESRTRENIETVE
REPRESENTATIVE
What do you call an alligator detective?
An investi-gator.
What has a neck but no head?
A bottle
Can we provide future mailing dates? (check reissue)
No
Check is $760.01. What documetation is needed to replace the name on the check? Name two
Copy of death certificate/Last will.
Copy of death certificate/Small Estate Affidavit.
Copy of death certificate/Completed W-9 tax form.
ROFTCIMOS
MICROSOFT
What did the janitor say when he jumped out of the closet?
Supplies!
How do you spell COW in thirteen letters?
SEE O DOUBLE YOU.