Jeopardy

1

100

What is the name of the document we reviewed today?

Outpatient Essentials

200

What is the role of the on-call manager?

The on-call manager is available after 5 PM until 8 AM the next day for immediate needs

300

Show the group how to view what distributions list you're on

[Show us correctly]

400

What is the standard CRC password?

crc8931

500

Who is Steve Ochoa?

DHS Liaison 

2

100

Name something you need to set-up in your e-mail if you are gone for more than 24 hours.

Automatic reply

200

Who do you contact if you are going to not be in at work?

Staff attendance and manager

300

What is the furthest out consumers should be scheduled?

30 days

400

How many days after intake should consumers receive a clinical services?

7 days

500

What does DCR stand for?

Difficult case review

3

100

What is the name of our hospital navigator?

Mayra Rodriguez

200

Name of one of the sheets in Catalytic Coaching

Yellow, Blue or Green

300

Name a reason why you may ask front desk to set-up a Lyft ride

Intoxicated consumer, approved crisis situation, manager discretion, etc.

400

You think your consumer needs a UA. What's next?

Contact the medical provider.

500

Name the difference between OBH-indigent and self-pay

OBH-indigent is the sliding scale fee

Self-pay is the standard self-pay added to all charts.