KPI
Calendly
Alert Center
Upsell
Sponsored job
100

How many calls do you need to record in Gong each day?

What is 1 Impact Call Recorded

100

What is the goal of Calendly?

What is to increase connect rate with client

100

Where do we track Alert Center Wins?

What is the whiteboard

100

Does updating the credit card on file count as an upsell?

What is, no

100

Sponsored Jobs receive __X more impressions than non sponsored jobs.

What is 3.1x more impressions

200

What percentage of upsells need to be pipelined as converted?

What is 100%

200

How many hours in advance will the client get a text reminder?

What is 1 hour in advance

200

What are some examples of common alerts you will see?

What is

unpaused, paused, cc decline, over monthly budget, create job, create ad, send end date reminder

200

How many upsells per week are required to hit the KPI?

What is 8 upsells

200

Sponsored jobs are __X more likely to result in a new hire?

What is 4.5x more likely

300

In Client Development or Activation how many leads are you required to pull each day?  

What is 25 Leads or 35 leads

300

How many hours in advance will a client get an email reminder?

What is 24 hours

300

What are the 3 high priority alerts?

What is Create Job, Create Ad, Credit Card Declined

300

Does reopening a paused/closed job without budget increase count as an upsell?

What is, Yes

300

What are the two factors that impact job page placement?

What is Relevance and Spend

400

How many Gong calls are you required to score each week? 

What is 2 (one of your own, one of a peers)

400

How do you send a Calendly invite to the client?

What is the "Schedule Calendly Meeting" button in the top right corner on a Skytree lead

400

What percentage of the high priority alerts needs to be covered? 

What is 60%

400

What are the three actions required to count an upsell?

What is, 1. Update Pipeline status to converted. 2. Send the Client a recap email. 3. Update the white board 

400

What are three of the features that may be available to the client when using a premium or above daily average budget?

What is,

Candidate targeting, location targeting, job branding, matched candidates, screening questions, urgently hiring label, priority placement.

500

How many Impact Calls recorded in Gong do you need to reach 100% for the Client Engagement Conversion attainment? 

What is 177 impact calls recorded (DEV) and 190 (ACT)

500

How can a client book a Calendly meeting?

What is customer uses Calendly link in email

500

What is considered Timely Alert Coverage?

What is an outbound call made the account within 3 days of receiving the alert

500

What is considered an upsell via email?

What is, A pitch email must be sent to the client with the job title & budget pitch listed. The client then must increase the budget for that specific job title in order to be considered a UVE.

500

What are the two payment methods for sponsoring a job?

What is 

Pay per click - PPC (daily average budget)

Pay per started application - PPSA (monthly budgets)

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