What are Playbooks. How many do you get in Pro Vs. Ent
A library of resources and guides for your sales team to follow.
Pro - 5
Ent - 5,000
Sequence differences Pro Vs. Ent
Pro - 5,000 sequences per account, and up to 500 email sends/user/day.
Ent - 5,000 sequences per account, and up to 1,000 email sends/user/day. Includes the ability to trigger sequences via workflows.
How many dashboards & custom reports does the Reporting Limit Increase give you?
BONUS: Cost?
Dashboards - 300
Custom Reports - 3,000
Cost: $200
This feature automatically records and transcribes sales calls for coaching and review
Conversation Intelligence
How many ticket pipelines do you get in Starter, Pro & Ent?
Starter - 2
Pro - 15
Ent - 100
What tool shows a collection of data that helps you to understand how your prospects or customers engage.
Customer Journey Analytics
Which tool allows you to visualize the impact of different touch points to determine what works best for progressing deals through your pipeline.
Deal Journeys
What tool allows you to create routing rules that assign incoming service requests in your help desk to agents with specific skills
Skills-based ticket routing
What is Multi-touch revenue attribution?
Assign credit to marketing tactics and teams with built-in attribution modeling based on impact on revenue. Measure success across seven different multi-touch attribution models.
Which tool allows you to disable the editing of specific properties for certain reps to keep your team efficient and your database clean.
Field-level permissions
What are Access Groups & how many do you get in Pro Vs. Ent?
Access Groups are used to manage which contacts can view specific content, like blog posts, pages, knowledge base articles, or the entire customer portal
Pro - 2
Ent - 100
What are Custom Events & where can I use them?
Custom events allow you to track how contacts are behaving on your website, web-app, or mobile app
What are Custom Objects
Store almost any type of data in HubSpot, including subscriptions, locations, shipments, events, and more. View custom object records, set up workflows, and run reports on the data associated with custom objects.
What are Custom Channels?
Integrations that allow you to connect messaging platforms not natively supported by HubSpot to its Help Desk and Inbox features